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Manager, Sales Development Representative

BazaarvoiceAustin, Texas, United StatesHybrid, Onsite

About Bazaarvoice


At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards.

The result is smarter shopping: loyal customers, increased sales, and improved products.The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.Our brand promise : closing the gap between brands and consumers.Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!Bazaarvoice is looking to hire an SDR Manager to join our Global Revenue Leadership team and help us influence the successful outcome of many strategic business objectives and priorities. We need someone that will think strategically, drive execution, and work collaboratively with stakeholders across the company at all levels. Our ideal candidate will enthusiastically work to attract, hire, train, develop, mentor, and coach our world-class team of Sales Development Representatives as they engage potential customers and generate demand for our market leading SaaS platform and related e-Commerce services.

What You'll Do:


  • Driving sales development initiatives with a hands-on approach
  • Hire, build, and coach a team of Sales Development Representatives across North America and partner closely with our broader Global Revenue organization
  • Collaborate and closely align with Marketing to ensure full campaign data and system support of marketing activities, including pre and post campaign involvement and ensure the delivery of qualified leads to our sales teams
  • Instill a mentality of grit, coachability, intelligence and curiosity related all aspects of sales development and demand generation
  • Build and execute lead generation strategies to yield a strong pipeline of well-qualified opportunities
  • Partner with marketing to ensure all campaign activities are tracked and documented properly
  • Lead the execution of campaigns and initiatives within the sales development organization
  • Train and manage talented new hires and grow them to become top performers
  • Understand and maintain current competitive information throughout the team
  • Develop and share knowledge and best practices related to implementing commission plans, reviewing commission structures, and defining targets on a periodic basis
  • Provide visibility to leadership on performance, campaigns, results, and pipeline development
  • Motivate your team to overachieve and hit their goals early
  • Retain key talent through hands-on leadership, coaching, and promoting Bazaarvoice values
  • Openly address performance challenges by providing clear, consistent, and constructive feedback
  • Track performance and provide reporting to ensure quality and accountability on all deliverables
  • Define team goals, special projects, strategic initiatives, and conduct quarterly performance reviews
  • Establish span-of-control flexibility by creating Team Lead (player/coach) opportunities for developing leaders within the team
  • Organize and lead team building activities to promote a fun and engaging team culture and rewarding atmosphere to keep employees motivated support positive moral
  • Collaborate with global counterparts to leverage and share best practices

What You'll Bring:


  • 2-4 years of relevant career experience
  • Proven team leadership experience
  • Career background includes sales development, inside sales, or market development experience
  • Expertise in business development within a SaaS or e-Commerce organizations
  • Adept at building strong relationships both internal and external stakeholders

$130,000 - $140,000 a yearAt Bazaarvoice, we carefully consider multiple factors when determining compensation. Since we believe the transparency and integrity builds trust, we want to share that we expect the OTE (on target earnings) for this position to be in the range listed above is based on Bazaarvoice's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training, and skill level. While this is a good faith estimate of the expected OTE range, Bazaarvoice reserves the right to pay outside this range if these assumptions and understandings are modified as we progress through the interview process.

Your recruiter can share more about the OTE range and total compensation package during the hiring process. If this compensation is somewhere close to your desired range, we encourage you to apply! This OTE range depends on experience.#LI-Hybrid#LI-JM1

Why join Bazaarvoice?


Customer is key


We see our own success through our customers’ outcomes.  We approach every situation with a customer first mindset.

Transparency & Integrity Builds Trust


We believe in the power of authentic feedback because it’s in our DNA. We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.

Passionate Pursuit of Performance


Our energy is contagious, because we hire for passion, drive & curiosity. We love what we do, and because we’re laser focused on our mission.

Innovation over Imitation


We seek to innovate as we are not content with the status quo. We embrace agility and experimentation as an advantage.

Stronger Together


We bring our whole selves to the mission and find value in diverse perspectives. We champion what’s best for Bazaarvoice before individuals or teams.  As a stronger company we build a stronger community.

Commitment to diversity and inclusion


Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities.

Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.Apply for this job

Life at Bazaarvoice

Each month in the Bazaarvoice Network, more than a billion consumers create, view, and share authentic user-generated content including reviews, questions and answers, and social photos across more than 6,200 global brand and retailer websites. From search and discovery to purchase and advocacy, Bazaarvoice’s solutions help brands and retailers reach in-market shoppers, personalize their experiences, and give them the confidence to buy.\n\nFounded in 2005, Bazaarvoice is headquartered in Austin, Texas, with offices in North America, Europe, India, and Australia. For more information, visit www.bazaarvoice.com.
Thrive Here & What We Value1. Customer is key2. Transparency & Integrity builds trust3. Passionate pursuit of performance4. Innovation over imitation5. Stronger together6. Commitment to diversity and inclusion
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