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Revenue Operations Manager

DearDocNew York, New York, United StatesOnsite

Role Overview


 The Revenue Operations Manager will oversee core sales systems, optimize processes, and drive data accuracy to support revenue growth. This role requires strong operational leadership, technical expertise in sales tools, and the ability to turn data into actionable insights. This position reports directly to the Chief Revenue Officer, and works closely with the Director of Sales and Sales Leadership Team.

Our Philosophy


We believe high-powered sales teams operate like professional race car racing. The 

sales process


 is the car—built for speed, precision, and consistency. The 

sales reps


 are the drivers—mastering the art of handling that machine. The 

sales leadership team


 is the pit crew—seeing the race from above, making real-time adjustments. But none of this matters if the track is rough and unpredictable. Revenue Operations is the team paving the smoothest, cleanest, most efficient surface possible, so the car, driver, and crew can perform at the absolute peak of their potential.

Key Responsibilities


  • Oversee and maintain lead management systems.
  • Manage and optimize key sales tools (Salesforce, Aircall, Orum, Calendly, Ratio, etc.).
  • Own reporting and data accuracy in Salesforce, Ninety, Docstar, MAPLE, and other tracking systems.
  • Identify opportunities to improve sales processes; design and run tests to validate improvements.
  • Provide actionable insights and recommendations based on data trends.

Qualifications


  • Proven track record of success in high-velocity SMB sales roles.
  • Deep understanding of sales systems, processes, and data.
  • Exceptional analytical skills with the ability to create compelling data-driven narratives.
  • Strong communication and collaborative skills, with the ability to work cross-functionally and manage up to senior and executive leadership.

Application Process


  • Submit your resume and a brief cover letter highlighting relevant experience with sales operations systems and process optimization to [application email/link].

Apply for this job

Life at DearDoc

DearDoc provides top doctors with a suite of technology and marketing tools, allowing them to run their practices more efficiently, so that they can give their full attention to their patients. DearDoc works endlessly to ensure that every practice is given whatever they need to run smoothly, and more importantly, to continuously grow with new patients. We are a passionate and hard-working team, dedicated to the 2,500+ practices who use our technology and working to innovate the healthcare space each and every day.
Thrive Here & What We Value1. Fun and fastpaced work environment2. Autonomy and innovation3. Teamwork and collaboration4. Recognition of individual achievements and wins5. Competitive and dynamic atmosphere6. Employee wellbeing and benefits (unlimited PT, monthly happy hours, wellness benefits)

Related Sub

This job belongs to these sub. Explore related roles here:
Operations manager jobs
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