People Operations Coordinator

Responsibilities Include:

• Human Resources Support:
• Serve as the first point of contact for basic employee questions, researching as needed to provide assistance or handing off to the Head of People Ops if necessary.
• Prepare employee-facing or internal documentation related to routine employee relations matters, such as leaves, accommodations, employment verifications, etc.
• Help execute and communicate routine employee-facing initiatives such as insurance open enrollment, benefits engagement, company intranet updates, etc.
• Contribute to company policies/documentation related to employment law.
• Maintain employee files and data in the HRIS and other organizational systems.
• Complete required federal/state/local paperwork and reporting as assigned.
• IT & Office Support
• Manage company laptop inventory by setting up equipment for new hires, coordinating new equipment orders as needed, and maintaining the MDM system.
• Help employees troubleshoot simple/common equipment issues, coordinate service if/when needed, and arrange for the disposal of broken/defunct equipment.
• Become a subject matter expert for assigned SAAS platforms and serve as the initial point of contact for employees who need assistance.
• Help organize and track company SAAS subscriptions.
• Sort office mail at least twice per week, scanning, distributing, filing, and shredding as needed.
• Keep office organized and stocked with needed supplies.

Desired Skills:

• Confidence and professionalism to interact with colleagues at all levels of the organization
• Strong written communication skills for both person-to-person collaboration (e.g. email, meeting agendas) and formal documentation (company policies)
• Strong reading comprehension (e.g. to interpret employment law) and independent research skills
• Ability to analyze situations to identify core problems and propose multiple solutions
• Effective projectplanning: breaking broad goals into actionable steps, working through obstacles, and executing to completion
• Tech-savvy and able to learn and navigate new systems independently
• Unchallengeable integrity and tact when handling confidential or sensitive information
• Consistent organization and attention to detail with a 'leave it better than you found it' mentality
• Intrinsic motivation to improve the company, systems, and yourself through feedback and continuous learning

General Qualifications

• Associate or Bachelor's degree, or 3 years experience in a professional office environment
• Working familiarity with Google Suite and/or Microsoft Office Suite and Apple equipment
• This is a Hybrid On-Site role: you must be able to report to our downtown San Francisco office at least twice per week
• You must have current U.S. work authorization