About the opportunity
Imagine being the architect behind the "wow moments" that turn skeptical prospects into excited customers. As a Demo Engineer, you're not just writing code or giving presentations—you're crafting experiences that make complex technology feel intuitive, powerful, and essential.You'll be responsible for creating compelling, scalable technical demonstrations that showcase our platform's capabilities while working directly with customers and sales teams to understand and address their specific needs and contributing and building core Demo Engineering applications and supporting resources.
What to expect?
- Build the impossible demos that make customers say "I need this yesterday." Design interactive experiences, demo environments, and proof-of-concept solutions that don't just show features—they tell compelling stories. You'll push the boundaries of what's possible with our platform while creating reusable demo resources that scale across our global sales team.
- Stay at the forefront of both technology trends and customer needs. One day you might be exploring the latest AI capabilities, the next you could be designing experiences for emerging market segments. This role rewards curiosity and provides the resources to constantly expand your technical and customer expertise.
- Bridge the gap between what's technically possible and what customers need. Collaborate with Solution Engineers to refine sales narratives, partner with Product teams to influence roadmaps based on real customer insights, and work with Engineering to understand the art of the possible. Your customer-facing experience will make you an invaluable voice in product strategy discussions.
What you need to be successful
- 3+ years in software development, systems engineering, or technical implementation roles, with hands-on experience building web applications, APIs, or technical demonstrations. Proficiency in modern programming languages (JavaScript/TypeScript, or similar) and familiarity with cloud platforms and development frameworks.
- 2+ years working directly with customers, prospects, or internal stakeholders in a technical capacity - such as solution engineering, solution architecture, technical consulting, implementation support, or customer success engineering. Comfortable presenting and demonstrating technical concepts to both technical and business audiences.
- Demonstrated ability to understand customer problems and translate them into technical solutions or demonstrations. Experience gathering requirements from non-technical stakeholders and creating technical experiences that address business needs
- Experience working in cross-functional teams, collaborating with product managers, sales teams, and engineering. Comfortable working in agile environments and adapting to changing priorities based on customer feedback.
- Strong technical writing skills and ability to create documentation, tutorials, or explanatory content.
- Willingness to work across time zones and travel internationally (up to 20%)
Highly desired:
- Understanding of how technical products are evaluated and adopted by B2B customers.
- UX/UI design skills, experience with design tools (Figma), or background in personalization and customer experience optimization.
- Deep knowledge in specific verticals such as e-commerce, financial services, healthcare, or manufacturing that can inform more targeted and relevant demonstrations.
- Experience creating technical videos, tutorials, or other multimedia content that explains complex technical concepts in accessible ways.
- Experience with AI/ML platforms, APIs, or applications. Understanding of how to demonstrate AI capabilities and integrate AI features into customer scenarios.
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best
This role will need to be conducted in a state in which we are currently registered to do business. Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of New York if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.Salary Range: $180,000 - $212,000[This position is eligible for equity awards, annual bonuses, short- and long-term incentives, and program-specific awards, where applicable, in accordance with the terms of Contentful’s variable compensation plans.]#LI-Hybrid #LI-CD1
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed.
We invite you to apply and join us!If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment.
If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.comwith any information you may have.By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
