LILT in the News
- List #52 in The Software Report’s Top 100 Software Companies!
- LILT makes it onto the Inc. 5000 List.
- AI Day Spring 2025 Webinar "Revolutionizing Content with AI Agents."
- LILT's co-founder John Denero, and employees Joern Wuebker and Thomas Zenkel, were approved for U.S. Patent for their neural word alignment process, significantly advances machine translation by preserving formatting accuracy.
- Check out all our news on our website.
About LILT
LILT was founded by Spence and John, who met at Google working on Google Translate and saw the need for better AI-powered translation in the enterprise. Since 2015, LILT has focused on building cutting-edge language technology, investing early in Large Language Models to improve translation quality and meet the demands of global organizations.Today, LILT’s Contextual AI Engine, Connector APIs, and Human Adaptive Feedback deliver accurate, nuanced translation across text, video, and speech in 100+ languages.
Integrated with 100+ business systems, LILT helps enterprises scale global growth and deliver seamless multilingual experiences. We are trusted by
Intel Corporation,
Canva, the
United States Department of Defense, the
United States Air Force,
ASICS, and hundreds of global Enterprises. LILT is backed by visionary investors including
Intel Capital,
Sequoia Capital, and
Redpoint.
Director, Talent
What You’ll Do
LILT is seeking a highly motivated and experienced Director of Talent to spearhead the evolution and strategic growth of our global talent initiatives.As a pivotal member of the LILT Production leadership team, you will be instrumental in building and implementing a transformative expert acquisition strategy to support LILT’s growth.LILT has a worldwide expert community, who leverage our AI platform for accelerated and more accurate multilingual content creation, localization and evaluation. Your role is vital in strategically scaling LILT’s global expert base, with a key focus on our multilingual AI data solutions.
You will be tasked with ensuring we have access to the most proficient domain experts to underpin our ambitious expansion plans. Furthermore, you will be accountable for the development and implementation of innovative talent strategies aimed at guaranteeing the superior quality of our services and ensuring the availability of sufficient resources to fuel our continued growth and success. This will necessitate close collaboration with cross-functional teams to drive our talent management initiatives and ensure their seamless alignment with our overarching business goals and strategic objectives.
Key Responsibilities
Talent Acquisition & Management:
- Scale comprehensive expert acquisition strategies to source, attract, and onboard worldwide domain experts, including specialist sourcing for rare languages, regulated industries, voice and media talent, data annotators and engineers.
- Integrate AI and automated solutions into LILT’s systems, tooling and processes for sourcing, screening, testing and onboarding.
- Lead the end-to-end recruitment process, including sourcing, testing, screening, interviewing, and onboarding.
- Manage a global vendor management program, ensuring compliance and quality standards.
- Negotiate contracts and manage relationships with freelance linguists and vendor partners.
- Actively monitor and evaluate vendor performance, both human and AI translation outputs.
- Partner with LILT’s Product and Research teams to develop and drive pioneering initiatives
Community Building & Engagement:
- Cultivate and nurture a vibrant and engaged community of language professionals.
- Execute community engagement initiatives, including online forums, webinars, workshops, and networking events.
- Foster a culture of collaboration, knowledge sharing, and continuous learning.
- Act as a liaison between the company and the linguist community, representing the company's values and mission.
- Manage community feedback and address concerns promptly and effectively.
Data-Driven Performance & Optimization:
- Utilize data analytics to track and measure talent acquisition and community engagement metrics.
- Identify trends and insights to optimize talent acquisition and vendor management processes.
- Implement data-driven strategies to improve vendor performance and quality.
- Provide regular reports and updates to senior management on talent and community performance.
- Develop and manage budgets related to quality and talent management. Seek out new strategies and initiatives to optimise cost to produce.
- Drive the execution of cost control initiatives; assemble team(s) of appropriate stakeholders, and effectively manage their contributions to achieve timely progress on goals and overall delivery and results.
Language Industry Expertise & Best Practices:
- A leader in emerging technologies in the language services sector.
- Apply deep knowledge of the language industry to inform talent acquisition and community engagement strategies.
- Maintain strong connections within the linguist community and industry associations.
- Bought into and achieve buy-in from their team on cross functional initiatives that are aligned to corporate goals; drive the implementation of such cross-functional initiatives with manager level and above.
- Build and fully understand the budget governing their function and make informed decisions on staffing, headcount and costs within budget constraints.
- Work closely with LILT’s Quality function on Linguist performance management (OTD, QRMs, error rates)
- Attend virtual and in-person meetings where location permits
- Use software systems and AI tools
Skills and Experience:
- Minimum of 7 years of experience in quality assurance and/or talent acquisition and vendor management within the language services industry.
- Proven expertise in expert scoring methodologies and approaches.
- Strong understanding of both human and machine translation workflows and quality assessment.
- Demonstrated ability to develop talent acquisition/training programs.
- Excellent analytical, problem-solving, communication, interpersonal, and negotiation skills.
- Experience leading and managing a team of talent managers
- Proficiency in using CAT tools and quality assurance software, as well as vendor management systems and talent acquisition platforms.
- Strong understanding of industry best practices and standards (ISO 17100, etc.) and quality management principles (including ISO 9001); demonstrated experience with managing and maintaining ISO 9001 and ISO 17100.
- Experience in recruiting talent for multilingual data solutions
- Solid organizational skills including meticulous attention to detail and multitasking skills.
- Ability to meet deadlines and work under pressure.
- Proven ability to implement project management best practices and methodologies.
- Experience managing project budgets and resources.
- Detail-oriented and results-driven.
- Proactive and adaptable in a fast-paced environment.
- Passion for quality and continuous improvement.
- Ability to work effectively both independently and as part of a team.
- Fluency in English required.
- Proven track record of scaling a global vendor base and managing vendor performance.
- Extensive experience in specialized sourcing
- Established network of connections within the expert community.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Preferred Qualifications:
- Experience working with AI-driven language technologies.
- Fluency in additional languages.
- Experience with remote team management.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively.
All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws.
We are committed to the principles of fair employment and the elimination of all discriminatory practices.
