Hours:
40
Schedule:
This position is hybrid and remote eligible up to 40% of the time. The office location for this position is at ESL Corporate Headquarters in Rochester, NY. Hours are Monday - Friday 8:00 a.m. - 5:00 p.m. Must be flexible to meet current and future business needs.
Pay:
Starting Pay: $102,000 Pay Range: $90,108 - $113,596
Purpose:
A UI/UX Designer will help shape the future of digital experiences at ESL! This newly created role offers the opportunity to design and refine customer-facing platforms and internal employee tools, ensuring they are intuitive, user-friendly, and visually engaging. In this role, the UI/UX Designer will collaborate with developers, product managers, and business teams to translate complex needs into seamless digital experiences. This is an exciting opportunity for an self-starter who enjoys solving design challenges, improving digital interactions, and making an impact on the future of the organization.
Accountabilities:
Execute Data-Driven Design
- Help establish and refine ESL’s Design Standards to ensure consistency across digital platforms
- Identify opportunities to enhance customer and employee experiences within our existing systems
- Work within existing systems to create designs that are both effective and feasible for implementation
- Partner with internal teams to analyze and leverage existing research and market intelligence
Cross-Functional Collaboration
- Work closely with internal business and technical teams to understand project goals and challenges
- Translate complex business needs into clear, user-friendly designs
- Ask thoughtful questions and listen actively to ensure alignment on project objectives
- Use data-driven insights on user behavior and decision-making patterns to enhance usability
Create and Test UI/UX Designs
- Develop wireframes, prototypes, and user flows for digital experiences
- Ensure designs are accessible, responsive, and aligned with industry best practices
- Collaborate with developers to ensure smooth design implementation and ensure final designs meet accessibility and compliance standards
- Conduct usability testing and analyze results to refine user experiences
- Apply iterative design principles to continuously improve interfaces based on feedback
- Use A/B testing, usability testing, and behavior analytics to validate design improvements
Continuously develop skills and advance expertise
- Stay up to date with changing UX/UI best practices, behavioral psychology, and consumer trends
- Participate in internal knowledge-sharing sessions and cross-functional learning opportunities
- Engage in ongoing skill development through training, workshops, or industry events
- Other duties as needed to support departmental and organizational goals
Qualifications:
- Bachelor’s degree or equivalent experience in graphic design, media design, industrial design, psychology, information architecture, computer science, or similar
- In addition, a minimum of 3 years of internal and external UI/UX experience, including internships and co-ops
- Minimum 1 year of experience using industry-standard design tools
- Demonstrates alignment with ESL’s Core Values, mission, vision, and Purpose to help our community thrive and prosper
Preferred Qualifications:
- Experience conducting user research, usability testing, and A/B testing
- Proficiency in Figma or similar design tools.
- Strong portfolio showcasing web and mobile UI/UX design projects highlighting a user-centered design approach
- Understanding of design systems, responsive design, and accessibility best practices (WCAG, ADA compliance)
- Strong written and verbal communication skills to work across teams and articulate design decisions
- Understanding of financial products, banking UX, or fintech design
- Experience working in an Agile/Scrum development environment, like Azure DevOps
We’re committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010.#LI-JF1#LI-Hybrid
