Africhange (AF) is a remittance company that offers a seamless way for Immigrants to send money back home.
Whether you would like to pay for a property, send funds to friends and family or pay employees, you'll need to safely send funds without stress and ridiculous charges. Africhange is the solution to your problem!We are a safe, secure, and convenient way to send money home; and you can be sure that we will always offer you the best way to send money home at the best rates.Job OverviewWe are seeking an individual that can manage the catalog of projects or product features assigned to you. You will manage the end-to-end execution of product features, including gathering requirements, writing user stories, coordinating with engineering and other relevant teams, feature rollout, and post-launch monitoring. You will be a subject matter expert in your assigned area and be responsible for driving innovative product enhancements for end customers.
The ideal candidate is one that has empathy for both the customers and his colleagues and is able to efficiently deliver on assigned tasks.Responsibilities
- Gain a deep understanding of customer experience, identify and fill product gaps, and generate new ideas that grow market share, improve customer experience and drive growth.
- Manage the product lifecycle, from ideation, through development, to launch, growth, and maturity; using in-depth product research, market research, competitive analysis, planning, positioning, roadmap development, and requirements development.
- Prioritize product features and capabilities based on business and customer impact.
- Work with cross-functional teams, including compliance, engineering, marketing, sales, and customer support, to deliver high-quality products.
- Define and analyze metrics that inform the success of products.
- Act as a product evangelist to build awareness and understanding
- Support the product team as required.
- Coordinate with engineering and other relevant teams on feature rollout projects.
- Gathering and documenting product requirements for customers/business teams.
- Create support and training documents for internal and external users.
- Monitor and report on product/feature usage results.
- Coordinating findings with the product team and aligning them with business goals.
- Conduct research to identify customer needs and market gaps.
- Participate in system design and configuration discussions.
- Contribute to product roadmap and feature enhancements.
- Brief and train the customer success team and other stakeholders on new features and releases.
Specifications
- At least a HND/B.Sc. Bachelor's degree in Computer Science, Business Management, Economics, or related fields.
- 2+ years’ experience in Fintech product management or product operations/support, as well as a strong portfolio of sample projects.
- Organizational and project management skills - able to organize and prioritize tasks
- Market research and analysis, good time management skills
- Excellent written and oral communication skills - equally comfortable to undertake technical and business discussions
- Experience presenting in front of peers and Senior staff
- Excellent communication, detail-oriented and analytical
- Apt flexibility, diplomacy, persuasion, interpersonal skills
- Good writing and editing skills combined with excellent presentation and public speaking skills
What we offer
- Fully remote opportunities under a flexible work environment
- Competitive salary
- Paid time-offs including maternity/paternity leave
- Access to relevant online courses/learning programs
- A close-knit team with a great passion for working collaboratively
Additional InformationAF offers a great work experience, professional development, challenging careers, and competitive compensation. We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics.
