SunSource and its family of companies represent 200+ locations and 3,000+ employees making up one of North America’s leading value-add industrial distribution companies. We provide customers with products and solutions within Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Service & Repair. www.sun-source.com
Are you looking for a meaningful career opportunity with an organization that values goal setting, hard work, and dedication? Consider joining us at SunSource! We offer a variety of opportunities and strive to reward our employees for their commitment. Our associates are what makes us special and sets us apart from our competitors. If you have a desire to learn in a dynamic and diverse work environment that champions growth and development, we would love to hear from you!We are currently seeking for a high energy individual to join our
Customer Service Team
to support our outside sales team. Based in Houston, TX, the primary responsibility of the
Inside Sales /Customer Service Representative
is to provide the highest degree of technical support and respond to inquiries to our customers and Account Managers.
What You'll Do:
Maintain and improve Customer relationshipsAddress Customers’ needsAssist & Support Account ManagersProvide accurate product information, pricing and availability in a fast pace environmentNegotiate sale and purchase priceAssist with customer returnsExpedite and route materialProvide product literatureTechnical assistanceUpload data on Customer internet portalsCreate quotes and sales ordersAssist with pulling inventory and preparing shipmentsFollow up with Customers to provide accurate delivery dates and updated order statusOutbound prospecting calls to grow our market and sell value-add servicesUpdate customer information in CRM (Customer Relationship Management) systemOther duties may be required
Why You'll Love Working for Us:
Industry competitive compensation planMedical, dental and 401(k)We also offer tuition reimbursement and training opportunities for talented people with a desire to learn and grow!
What We Need from You:
2+ years of experience and/or a 2-year Associates or Technical degreeExperience in Industrial Distribution or allied industry experience
(Hydraulic, Pneumatic, Fluid Power, Electrical, Power Transmission, Motors, and Motion Control)
is preferred. Proficient with software programs relating to the customer service positionProficient with software programs relating to the customer service position including Microsoft Excel, Microsoft Word, E-mail and vendor pricing programsWorking experience with Trend is a plusStrong analytical, mathematical, and mechanical aptitudeWe are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation.
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