Entry Level Customer Service

Who We Are:

Headquartered in Austin, TX with operations in Kermit and Monahans, TX, Atlas Energy Solutions is the leading provider of high-quality frac sand and innovative logistics solutions to Exploration & Production operators and oil field service providers in the Permian Basin. We are proud of what we do – we have state of the art manufacturing facilities, premium offerings, outstanding customer service, and exceptional work culture and a commitment to giving back to the community.We’re very excited about what we see in front of us, and we think you will be too – so come join our team and contribute to our growth!

How You Will Make an Impact:

The Load Out Technician is responsible for remotely loading finished product shipment from the facility, entering new truck data and processing of paperwork in the case of a system failure and other duties to ensure a safe, clean, and orderly work environment. A key focus of this role is providing exceptional service and communication to truck drivers and other logistics partners to ensure smooth, professional interactions throughout the loading process.

This role is based onsite at our office in Austin, TX - $18/HOUR!
This role is 12-hour shift that includes 2 weekends per month with overtime and generous time off.
Rotation every 3 weeks between day (6 am - 6 pm) and night (6 pm- 6 am).

Responsibilities:

Understand and execute duties for loading of trucks from a remote location
Deliver a positive and professional customer experience while managing throughput and timing.
Complete and document daily inspections, escalating any deficiencies, and ensure safe, compliant operations.
Support troubleshooting of process and equipment issues. Ensures the correct qualified individuals are involved

Minimum Qualifications:

High school diploma or GED required
Bilingual (Spanish) is highly preferred
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Data entry skills
Good people skills, problem-solving abilities, empathy for others and a willingness to work together toward the common good.
Good written and verbal communication skills
Basic math skills

What You’ll Love About Us:

Best People and Great Places to Work, Hire Vets ,Top Place to Work For – Austin American Statesman
Your Well-Being is a 100% covered Medical, Dental, and Vision
Invest in Your 401K with company match, immediate vesting
Relax and Paid time off and 10+ company paid holidays

__PRESENT

Life at Atlas Energy Solutions

Founded organically by Permian operators, Atlas provides the Oil & Gas industry access to the largest, highest quality frac sand reserves in West Texas. This local sand advantage will reduce well costs and remove the risk of delayed or lost delivery associated with long distance transportation. Atlas has expansive reserves on both ends of the West Texas sand play with the large open Kermit Dune position to the north and the giant open Monahans Dune position to the south. This gives Atlas the unique ability to be the closest local sand provider to more wellheads than any of its counterparts. Atlas is excited to further competitively differentiate the already dominant Permian advantage by pairing our local high quality sand with the very best reservoirs and operators in the business. Atlas Sand designed its state-of-the-art frac sand plants with redundancy and flexibility to greatly reduce down time allowing Atlas to reliably and consistently produce more tons per year with less stress on our equipment and our employees.

Thrive Here & What We Value- Best People and Great Places to Work- Hire Vets- Top Place to Work For – Austin American Statesman- Your WellBeing is a 100% covered Medical, Dental, and Vision- Invest in Your 401K with company match, immediate vesting- Exceptional Work Culture- Commitment to Giving Back to the Community