Sample Submission Specialist at Eagle Analytical

What We’re Looking For

The Sample Submission Specialist is responsible for supporting the daily operations of the lab by collecting, labeling, processing, and preserving samples. This role ensures that all sample submissions are handled accurately and efficiently, enabling timely delivery to the appropriate laboratories.

What You Will Do

Receive and log incoming samples into the computer tracking system; ensure accurate tracking from receipt through the start of testing
Perform consistent labeling and organization of samples in accordance with SOPs
Maintain log sheets for internal sample release and route samples to the appropriate departments
Manage proper disposal of samples according to lab protocols
Follow established Standard Operating Procedures (SOPs)
Maintain a clean and organized work environment, including sample receiving and verification areas
Handle administrative and office tasks as needed, including mail distribution and filing
Handle routine correspondence with clients and internal teams regarding sample inquiries, while managing frequent interruptions and working with minimal supervision.
Sit for extended periods while working at a computer
Work in an open environment with fluctuating temperatures and standard lighting conditions
Perform general lab housekeeping and safety tasks (e.g., taking out trash, restocking inventory)
Support special projects and other duties as assigned

Who You Are

College Degree, preferred
CPhT
2-3 years of Customer Service experience
Excellent verbal and written communication skills
Ability to effectively communicate in person and via telephone
Flexibility and ability to adapt quickly to change
Must be able to collaboratively work in a fast paced, team-oriented environment
Must be detail oriented and a self-starter
Entry level computer skills in Microsoft Word, Outlook and the Internet

Physical Requirements

Ability to lift up to 50 lbs.

Who We Are

Serving customers since 2004, Eagle offers the highest quality in preparation testing for sterility, bacterial endotoxins, microbial detection, beyond-use dating (BUD) determination and active ingredient potency. State-of-the-art equipment, combined with the experience and knowledge of our team, makes Eagle the best choice for all testing needs. The Eagle team is committed not only to performing the best quality control testing, but also working relentlessly with our customers on solutions if tests receive unexpected results.

Learn more at www.eagleanalytical.com.

Life at Eagle Analytical

At Eagle, we have been serving our customers since 2004. As a FDA registered and ISO certified laboratory, we can work with you to find science-based solutions for any issue you may encounter. From testing compounded preparations to providing consulting services by industry experts to working with researchers on clinical trials and INDs, Eagle is equipped to meet your needs.

Our state-of-the-art equipment, combined with the experience and knowledge of our team, makes Eagle the best choice for serving all of your analytical and microbiological testing needs. We offer quality science-based testing solutions that are compliant with applicable regulatory guidelines for the wide array of tests that we perform. Eagle can test your compounded preparations for sterility, bacterial endotoxins, beyond-use-date determination, potency, container-closure integrity, anti-microbial effectiveness, and more.

With Eagle as part of your team, confidence will soar.

Thrive Here & What We Value

Complying with PCCA policies, SOPs, ISO 17025, cGLPs, Quality Control guidelines

Participating in team discussions, achieving goals

Assisting customers with basic questions

Special projects as assigned

Commitment to high-quality testing and customer solutions for unexpected results

State-of-the-art equipment and technology

Strong emphasis on teamwork and collaboration

Emphasis on HPLC analytical chemistry in the pharmaceutical industry

Clean, orderly, safe laboratory work area

Commitment to safety, compliance, quality control

Job FunctionsSample collection and processingLabeling and organization of samplesLog keeping and disposal managementAdministrative tasksSpecial projects and duties as assigned

Job RequirementsCollege degree preferredCPhT certification2-3 years of customer service experienceSit for extended periods while working at a computerWork in an open environment with fluctuating temperatures and standard lighting conditionsPerform general lab housekeeping and safety tasksAbility to work collaboratively in a fast-paced, team-oriented environment

SkillsCustomer service experienceExcellent verbal and written communication skillsDetail oriented and self-starterEntry level computer skills in Microsoft Word, Outlook, and the InternetAbility to lift up to 50 lbs.Flexibility and adaptabilityCollaborative work environmentMinimal supervision