Investment Operations Analyst, Trading

Principal Accountabilities:

• Develop expertise in, serve as administrator of, and manage all facets of Orion and Orion Eclipse trading platform
• Process and confirm all firm trades with custodians
• Research and quickly resolve rejected trade orders
• Implement model changes from the Investment Strategy Group and advisory teams
• Complete regularly recurring checks and quality control functions to assist the Investment and Compliance teams
• Communicate with necessary internal parties on various trade-related concerns
• Develop and display confident and accurate decision-making in fast-paced trading environment
• Support advisory teams ensuring account and strategy setup aligns with client needs

• Execute daily trade requests from advisory teams via Salesforce CRM
• Collaborate with internal departments to support full adoption of centralized trading
• Manage and execute large-scale account rebalancing
• Audit and analyze trade data for exceptions and outstanding issues

• Provide guidance and review trade error/correction information provided by advisory teams, and ensure corrections are processed with custodians in an accurate and timely manner
• Resolve trade correction cases not processed by custodians through detailed profit and loss calculations

• Regularly communicate with advisory teams via phone, email, and internal communication platforms
• Train and educate advisory teams on Investment Department processes and software tools
• Develop and update procedures for current and future investment products/services
• Manage all custodial and vendor relationships
• Approach work, interactions, and relationships in a manner consistent with Company values and mission
• Support Compliance and Investment Department by providing necessary data for regulatory requests
• Maintain the highest Compliance standards by adhering to the firm’s Human Resources guidelines, Compliance policies and procedures, professional designation standards, and industry regulatory standards to mitigate risk to the firm

• General understanding and knowledge of investments, trading and financial markets 
• Keen attention to detail and strong business mathematical skills
• Excellent at prioritization and planning; able to accurately and efficiently multi-task
• Comfortable working both independently and as part of a team
• Proven problem-solver with strong technical and analytical abilities
• Proven excellent communication skills, both verbal and written, for communicating clearly and concisely with internal teams and external vendors
• Highly skilled in Microsoft Excel and possess intermediate/advanced knowledge of formulas
• Experience with Salesforce CRM
• Personal integrity and ability to discreetly handle and manage confidential information
• Strong work ethic and willingness to constantly learn and adapt in an ever-changing business environment

Education & Experience:

• Bachelor’s degree in Finance, Business, Accounting, or Investment-related field is required
• A minimum of one to two (1-2) years’ prior investment operations/financial services experience preferred