Superside is looking for a systems-minded, creative problem-solver to lead our Creative Operations function. In this role, you’ll drive the workflows, tooling, and enablement programs that power high-quality creative delivery for hundreds of top brands around the world.
You’ll design scalable systems, streamline how teams collaborate, and build the infrastructure that empowers our global creative organization to move faster, better, and smarter. If you’re passionate about operational excellence, love solving cross-functional challenges, and want to help world-class creatives do their best work—this is the opportunity for you.
What You'll Do:
- Design and optimize end-to-end creative workflows to improve speed, quality, and consistency across teams.
- Identify bottlenecks and inefficiencies, running audits and implementing scalable solutions.
- Collaborate with Product, Engineering, and Creative leads to develop and roll out tools, templates, and AI-enhanced systems.
- Define and maintain creative services, deliverable specs, and quoting logic across internal platforms.
- Manage estimation tools, budget templates, and project quoting processes to support accurate scoping.
- Create and maintain clear documentation, playbooks, and support materials to ensure smooth operations.
- Lead onboarding and training sessions for cross-functional teams, including Sales, CSM, and Creative.
- Develop enablement content in partnership with L&D and continuously improve team ramp-up processes.
- Support cross-team implementation of new services and tooling, ensuring alignment and adoption.
- Troubleshoot issues with creative platforms (e.g., Figma, Adobe) and serve as the go-to expert for operational systems.
What You'll Need to Succeed:
- 3+ years of experience in Creative Operations, DesignOps, or Program Management.
- Deep knowledge of creative workflows, tools, and production processes.
- Experience leading cross-functional process design and operational rollouts.
- Strong communication skills for live trainings, documentation, and stakeholder alignment
- Comfortable working across departments and solving technical challenges.
- Bonus: Background in design or creative project management, and experience with AI-powered services or pricing models.
Why Join us?Superside's vision is to create equal opportunities globally by accelerating the world’s transition to online work. With that in mind, we're building a fully remote company that attracts people where they are.
Remote-first. Customer-led.
Remote isn’t just a perk; it’s how we deliver better for customers. We are fully committing to our customers by hiring top talent and collaborating seamlessly across time zones.
Global team, local impact.
Join a community of 60+ nationalities working across time zones, cultures, and disciplines, all aligned on doing great work for great brands.
High performance, low ego.
Work in a fast-paced, high-trust environment where feedback is direct, growth is constant, and kindness leads collaboration.
Impact meets opportunity.
We’re in the sweet spot — big enough to be stable, small enough for you to shape what’s next. Your ideas will matter here.
Grow fast. Lead well.
You’ll gain mentorship, take on real responsibility, and grow your career while helping us disrupt a global industry.About SupersideSuperside is the leading AI-powered creative company that quickly and cost-effectively enhances in-house functions. We help over 500 ambitious brands get great creative concepts done at scale. Built to be an extension of in-house teams, we unbottleneck marketing and creative teams so they can move faster and drive more reliable creative performance. Superside is a fully remote company with over 700 team members working across 60+ countries and 13 timezones.Learn more at superside.comDiversity, Equity and InclusionWe’re an equal-opportunity company.
All applicants will be considered regardless of ethnicity, appearance, religion, gender identity, sexual orientation, national origin, veteran or disability status.Apply for this job
