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Documentation Specialist / Technical Writer

Diligent ConsultingWorldwideRemote

Job Title:

Documentation Specialist / Technical Writer
(Contingent Upon Award)

Hiring Company:

Diligent Consulting Inc.

Client:

Government Publishing Office (GPO)

Location:

Washington, D.C. (Hybrid/On-site)

Remote:

 Need to be within commuting distance of GPO HQ office in D.C. for monthly and ad hoc meetings.

Clearance:

Public Trust or ability to obtain

Estimated Period of Performance:


September 1, 2025 – September 30, 2029

Overview:


This position is contingent upon contract award.Diligent Consulting Inc. is seeking a Documentation Specialist/Technical Writer to support the Government Publishing Office (GPO) under the SecDevOps Program — a cybersecurity modernization initiative designed to enhance GPO’s enterprise security posture. The program supports GPO’s mission to safeguard the confidentiality, integrity, and availability of its digital assets, platforms, and services through the adoption of Zero Trust Architecture (ZTA), secure DevOps practices, and CI/CD pipelines.In this role, you will be responsible for authoring and maintaining technical and operational documentation critical to supporting compliance, audit readiness, and ATO (Authority to Operate) activities in alignment with Risk Management Framework (RMF) requirements.

Key Responsibilities:


  • Draft, revise, and maintain security and operational documentation, including:
  • System Security Plans (SSPs)
  • Plans of Action and Milestones (POA&Ms)
  • Standard Operating Procedures (SOPs)
  • Runbooks
  • Ensure documentation follows standards for consistency, formatting, metadata tagging, and version control.
  • Support the preparation and maintenance of ATO documentation packages and compliance deliverables.
  • Collaborate with cybersecurity, DevOps, and system administration teams to capture accurate technical details.
  • Translate complex technical information into clear, readable documentation for both technical and non-technical stakeholders.
  • Support the establishment and enforcement of documentation templates, style guides, and repositories.

Qualifications:


  • Required:
  • Bachelor’s degree in English, Technical Writing, Communications, or related field.
  • Excellent written and verbal communication skills.
  • Meticulous attention to detail and document organization.
  • Ability to obtain and maintain a Public Trust clearance.
  • U.S. Citizenship required.
  • Preferred:
  • Experience with RMF, NIST SP 800-53 controls, and ATO processes.
  • Experience supporting federal cybersecurity or IT modernization projects.
  • Certifications such as ITIL Foundation, CompTIA Security+, or related credentials.

Why Join Diligent?


Diligent Consulting Inc. is a trusted IT and cybersecurity solutions provider for federal agencies, known for delivering mission-critical capabilities. As part of our team supporting GPO’s cybersecurity transformation, you'll work on high-visibility initiatives that protect national information systems and enhance public access to secure digital content.

Life at Diligent Consulting

Diligent Consulting Inc is an IT services provider delivering high quality solutions in Enterprise Architecture, Legacy System Revitalization & Transformation, Application Development, Cyber Security and Professional Services. We are appraised at CMMI Maturity Level 3 and ISO 9001:2008. Diligent is a Service Disabled Veteran Owned Small Business. We are proud to have been awarded a prime contract under NETCENTS-2 Application Services, Small Business. We uphold the values of integrity and professionalism and are grounded in an overriding dedication to apply the right skills to support our customer's mission. The Diligent team has an ideal combination of experience and leadership to provide complete IT lifecycle services with the ability to quickly understand, master, and exploit new technologies and tools helping customers solve specific mission challenges. We strive to have a positive impact upon the communities in which we live and work. Read more about us at Diligent's website.
Thrive Here & What We Value1. Collaborative & Innovative Environment2. Emphasis on Continuous Learning & Improvement3. Opportunities for professional growth and development4. Focus on Delivering High-Quality Products5. Strong Teamwork & Camaraderie

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