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Global Sales Development Lead

Arc XPNew York, New York, United StatesOnsite

Job Description


Why This Role Matters


The Global SDR Leader plays a pivotal role in scaling our lead generation engine and supporting revenue growth across global markets. As both a strategic leader and hands-on contributor, you will build and manage a world-class Sales Development Representative (SDR) team that drives pipeline performance, fosters strong sales alignment, and advances our go-to-market strategy.

What Motivates You


  • You are energized by building high-performing teams, launching scalable outbound programs, and collaborating cross-functionally to accelerate growth.
  • You thrive in fast-paced environments, bring structure to ambiguity, and are motivated by developing people and delivering measurable business outcomes.

How You Support the Mission


  • Develop and scalea high-performing global SDR team to generate qualified pipeline in support of sales and company revenue goals.
  • Design and launchan outbound prospecting program that uses AI-powered, multi-channel outreach to engage ideal customer profiles and convert leads into opportunities.
  • Drive team performancethrough clear metrics, ongoing coaching, gamification, and professional development programs that motivate and retain top talent.
  • Lead and optimizeinbound lead response processes to ensure timely follow-up, qualification, and conversion from marketing and partner channels.
  • Partner cross-functionallywith marketing, sales, partnerships, and revenue operations to ensure alignment on lead quality, campaign execution, and ABM strategies.
  • Share insights and feedbackacross sales and marketing to refine ICPs, outreach strategies, and product positioning based on SDR engagement data.
  • Ensure global consistencyin SDR processes and lead handoff practices, enabling regional sales teams to convert high-quality opportunities efficiently.

Skills and Experience You Bring


  • 6+ years of experience in B2B SaaS sales development, including at least 1 year in a leadership or player-coach role
  • Demonstrated success building and managing SDR or BDR teams in a high-growth SaaS environment
  • Expertise in outbound and inbound lead generation strategies, with a strong grasp of lead qualification methodologies
  • Proficiency in sales tools such as Salesforce, HubSpot, Outreach, or SalesLoft, and familiarity with AI-enabled sales platforms
  • Strong leadership and coaching skills, with the ability to inspire and develop diverse, distributed teams
  • Analytical and data-driven approach to decision-making, with experience in reporting, forecasting, and process optimization
  • Excellent communication and collaboration skills, with a track record of cross-functional success
  • Experience supporting global sales organizations is preferred

Success Metrics


  • SDR team quota attainment and contribution to pipeline
  • Engagement and conversion rates from outbound campaigns
  • Inbound lead response times and qualification rates
  • Team retention, development, and internal mobility
  • Feedback from sales, marketing, and leadership on lead quality and collaboration

Arc XP’s mission is best served by a diverse, multi-generational workforce with varied life experiences and perspectives. All cultures and backgrounds are welcomed. 


Life at Arc XP

Thrive Here & What We Value1. Diverse, multi-generational workforce2. Varied life experiences and perspectives3. Collaborative environment4. Continuous learning and knowledge sharing5. Clear career progression path6. Competitive compensation and benefits package7. Welcoming all cultures and backgrounds

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