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Manual QA Engineer (Entry Level) - Remote

SafeRide HealthWorldwideRemote

About the Role
SafeRide Health is seeking a Manual QA Engineer (Entry-Level) to help ensure the delivery of high-quality, life-changing software solutions. You’ll be part of a cross-functional team delivering full-stack and back-end products that power our healthcare transportation platform. This role is ideal for someone with a strong technical foundation, attention to detail, and a passion for improving the customer experience.If you’re located in the San Antonio area, you may be expected to work in-office a few days a week.

Remote applicants must be based in the U.S. and may be asked to travel occasionally for team collaboration.Key Responsibilities

  • Review and understand product and feature requirements, including functional and non-functional expectations
  • Develop and execute comprehensive manual test cases, including both positive and negative scenarios
  • Log and track defects, collaborating with engineers to ensure timely resolution
  • Conduct regression testing to confirm issue resolution and prevent new issues
  • Collaborate with Product, Design, Engineering, and Operations teams to triage issues and ensure quality outcomes
  • Stay current with new testing tools, techniques, and platform updates to continuously improve testing processes
  • Advocate for quality across the SDLC, participating in planning and sprint ceremonies

Required Qualifications

  • Strong technical aptitude and problem-solving skills
  • Proficiency in using modern web browsers and navigating web-based platforms

Preferred Qualifications

  • Experience working within Agile software development methodologies
  • Hands-on experience testing across mobile (iOS/Android), tablet, and web interfaces
  • Familiarity with software product life cycles and quality assurance workflows
  • Exposure to tools such as Postman and Chrome DevTools (Network Inspector)
  • Basic scripting knowledge in JavaScript, Python, PHP, or similar
  • Working knowledge of SQL and relational databases

Skills & Attributes

  • Excellent written and verbal communication skills
  • Strong defect isolation, documentation, and reproducibility techniques
  • High attention to detail and a methodical testing approach
  • Persistence in identifying root causes of issues
  • Ability to work collaboratively with cross-functional stakeholders
  • Strategic thinker with tactical execution capability

Benefits

  • Remote-first culture with flexible work options
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Generous PTO and company holidays
  • Paid parental leave
  • Professional development and career growth support
  • Mission-driven, inclusive culture committed to equity in healthcare

About SafeRide HealthSafeRide Health is a technology and services company dedicated to reducing barriers to care by improving the delivery of non-emergency medical transportation (NEMT) to people across America. We partner with Medicare Advantage, Medicaid, and provider programs to connect members with life-sustaining care through our tech-enabled platform and nationwide transportation network.Together, we ensure equitable access to care—one ride at a time. Learn more at www.saferidehealth.com.

Life at SafeRide Health

We appreciate that access to care is a major issue for payors, providers and patients. SafeRide Health is a technology platform that simplifies medical transport, streamlines care coordination and improves patient outcomes. We enable: • On-demand and scheduled medical transport to solve the problem of "no-shows" • Tools to engage the patient (increasing treatment adherence) • Analytics to identify and triage "at risk" patients (reducing ER admissions) • Finally, we deliver transportation options for both high and low acuity patients
Thrive Here & What We Value1. Reducing barriers to care through improved nonemergency medical transportation delivery2. Proprietary technology with a nationwide network of vetted providers3. Member satisfaction and efficient large data management4. Culturally diverse population engagement5. Strong verbal, written communication skills for effective in-person, email, and phone interactions

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