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Sr. Demo Engineer

PendoOnsite

Team Description


As our Senior Demo Engineer, you’ll sit at the intersection of Product, Engineering and Sales. You won’t just be writing code—you’ll be building polished, production-quality demo applications alongside the Pendo features that shape how prospects perceive our product. The demos you build will directly influence multi-million dollar sales decisions and be a critical lever in our go-to-market execution.You’ll work autonomously, creatively, and collaboratively to showcase what’s possible with our platform—often before our product even does it natively.What you'll get:

  • The chance to shape the buying experience for some of the world's most innovative companies
  • A high-impact role where your work directly accelerates revenue
  • Room to innovate—this isn’t a “cookie cutter” role
  • A collaborative, fast-paced culture where autonomy is celebrated

Role Responsibilities


  • Design & Build Demo ApplicationsDevelop and maintain high-quality, scalable web and mobile demo apps that highlight our platform’s power and flexibility.
  • Own the Demo LifecycleFrom idea to execution to maintenance—you’ll be a key component behind our demo strategy, owning everything from code to product implementation to the overall experience.
  • Collaborate Cross-FunctionallyPartner closely with Sales Engineers, Sales, Product Managers, and Product Marketing to understand use cases and align on demo narratives when we lead up to new product launches or expand into new regions.
  • Bring the Customer Journey to LifeBuild tailored, interactive flows that mirror real-world customer problems and use cases.
  • Enable Sales at ScaleDevelop reusable templates, version-controlled assets, and self-service tooling to help sales scale without losing polish.
  • Drive Feedback LoopsRelay demo build insights back to Product and Engineering to influence roadmap and UX improvements.

Minimum Qualifications


  • Customer-Facing Experience:2+ years in a Solutions Engineer, Customer Success, or related role at a B2B SaaS company, ideally building or maintaining demo assets.
  • Full-Stack Development Skills:Strong skills in JavaScript, HTML, CSS, with experience in front-end frameworks (e.g., React, Vue, Angular) and back-end environments (Node.js or similar). Experience with AI dev tools like Cursor or Loveable. Familiarity with cloud platforms like GCP, GitHub, and Vercel.
  • Demo-Driven Mindset:You think like a storyteller. You know how to guide an audience through a journey that connects features to business value.
  • Strong Sense of Ownership:You thrive in ambiguity, set your own deadlines, and take pride in shipping polish.
  • Eye for Detail:You can build pixel-perfect UI and know how to hide complexity behind a seamless experience. You can juggle multiple projects in parallel and deliver outstanding results.
  • Process Builder:You’ve implemented scalable processes for version control, reusable demo modules, and platform-wide consistency.
  • Creative Technologist:You like prototyping, testing tools, experimenting with AI integrations, and hacking together compelling solutions.

Preferred Qualifications


  • Prior experience as a software developer or successful completion of a coding bootcamp
  • Experience with demo platforms like Reprise, Storylane, or Walnut
  • Prior experience with A/B testing, feature flags, or CI/CD pipelines
  • Interest in product-led growth and user-centric storytelling

Pendo Description:


Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success.  Our mission is to improve society's experience with software.Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future.

Our culture is passionate, dynamic, and fun.

EEOC


We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility


Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Compensation


Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.The expected salary range for this role to be performed in Raleigh, NC is $85,700 - $107,100.Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.#LI-CS1#LI-Hybrid

Life at Pendo

Pendo is a product cloud that provides user insight, user guidance and user communication for digital product teams. We help product teams deliver software users love. With Pendo, these product teams can understand product usage, collect feedback, measure NPS, onboard users, and announce new features in appall without requiring engineering resources. Founded in 2013 in the heart of Raleigh and backed by Battery Ventures, Spark Capital and Meritech Capital, Pendo has raised $56 million and counts nearly 600 customers, including Zendesk, LexisNexis, Coupa, Gainsight, BMC, and Sprinklr. In 2017, Pendo was named a Top 50 Startup by LinkedIn. In 2018, the company was named a Best Workplace by Inc. Magazine. Pendo tracks 1.5 billion user actions a day, and improves the product experience for 80 million users every month. Pendo is also the producer of ProductCraft, a destination editorial site with insights by and for product leaders; and Pendomonium, a premier product conference. For more information, visit: www.pendo.io.
Thrive Here & What We Value1. Fast-growing, dynamic startup2. Improving society's experience with diverse technologies3. Collaboration and diversity-driven work culture4. Equal Opportunity Employer (EEOC) for applicants with disabilities5. Inclusive environment fostering personal and professional growth6. Competitive salary ranges, benefits, and reward opportunities7. Team sales mentality and strong customer relationships8. Metrics-driven approach with cross-functional teams9. Support from top institutions like Battery Ventures, Salesforce Ventures, Spark Capital, Meritech10. Hybrid work policy with wellness stipends and paid parental leave

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