Description
We’re Hiring!
Integrant is looking for a Senior/Principal Application Support Engineer to join our team!
Kindly find below the profile/Job Description for this position:
- Create efficient complex T-SQL queries to create the reports requested by the client
- Trace, verify and fix data issues when needed
- Ability to design and implement stored procedures, functions, and triggers based on the client’s business requirements
- Carry out the end of month database operations
- Resolve customers’ online issues in a clear, courteous and straightforward manner
- Demonstrate professionalism and courtesy with customers
- Identify and solve technical issues with a variety of diagnostic tools
- Follow up with clients to ensure optimal customer satisfaction
- Conducting a knowledge Transfer session with all Operation team in order to enhance their technical skills to meet the customer need
- Follow the 24/7 on call process to fit the customer needs
- Follow up with development teams in order to provide fixes for live issues
- Perform necessary system sanity checks after every release to insure system stability
Requirements
- 6 years of relevant experience
- Proven experience working in production environments and handling sensitive data
- Ability to create, manage and run SQL jobs and scheduled tasks
- Hands-on experience in T-SQL and writing queries (select, updates, joins, insert, etc.)
- Ability to analyze and tune query execution plan and fix performance issues
- Ability to manage maintenance plans and backups
Benefits
- Salary paid in USD
- Six-month career advancing opportunities
- Supportive and friendly work environment
- Premium medical insurance [employee +family]
- English language development courses
- Interest-free loans paid over 2.5 years
- Technical development courses
- Planned overtime program (POP)
- Employment referral program
- Premium location in Maadi
- Social insurance
