Crusoe is building the World’s Favorite AI-first Cloud infrastructure company. We’re pioneering vertically integrated, purpose-built AI infrastructure solutions trusted by Fortune 500 companies to power their most advanced AI applications. Crusoe is redefining AI cloud infrastructure, with a mission to align the future of computing with the future of the climate. Our AI platform is recognized as the "gold standard" for reliability and performance. Our data centers are optimized for AI workloads and are powered by clean, renewable energy.
Be part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.
About the Role:
As a Network Data Center Technician at Crusoe, you'll be on the front lines of supporting and scaling the network that powers our AI-optimized, clean-energy data centers. This role combines hands-on infrastructure work with opportunities to collaborate across Engineering and Product teams. You’ll tackle complex networking issues, manage critical hardware, and contribute to the deployment and optimization of next-gen data center environments. It’s an ideal role for someone who thrives in fast-paced environments and wants to help shape the future of cloud infrastructure.
What You'll Be Working On:
- Capacity Planning & Growth: Collaborate with Engineering and Product teams to analyze network capacity, co-develop growth plans, and contribute to network builds in data centers and Points of Presence (PoPs).
- Troubleshooting & Support: Provide Tier 1 troubleshooting for switch provisioning, server build failures related to network issues, and complex network defects related to the physical layer.
- Site Builds & Operations: Manage console DNS mapping, troubleshoot connectivity issues, verify automation scripts, conduct network audits, and ensure seamless handoffs to internal customers.
- Hardware Management: Serve as the point of contact for network hardware failures, overseeing switch swaps and assisting with other appliance replacements. Manage RMA processes for faulty hardware.
- Optical Network Expertise: Troubleshoot Layer 1 issues in the optical network using OTDR tests.
- Project Collaboration: Partner with DC and Network Engineering teams on structural cabling for large-scale data center expansions and fabric switch uplifts.
- Process Improvement: Identify recurring network issues and lead operational excellence projects to implement effective solutions.
- Network Analysis & Optimization: Conduct network studies, analyze link and hardware stability, and recommend improvements.
- Innovation & Evaluation: Participate in internal working groups to evaluate and adopt new technologies and methodologies.
What You'll Bring to the Team:
- Networking Expertise: Solid understanding of network fundamentals, including IP subnetting, Layer 2 and Layer 3 networking, VLANs, MAC addresses, port speeds, optics, and routing.
- Protocol Proficiency: 5+ years of experience with network protocols such as BGP, MPLS, L3VPN, VPLS, Multicast, CoS, TCP, and IPv4/IPv6.
- Data Center Architecture: Experience with data center network architectures, including CLOS.
- Structured Cabling Skills: Experience with structured cabling in a data center environment (SMF, MMF).
- Vendor Management: Experience managing vendors for logistics, infrastructure racking/cabling, and ordering, ensuring adherence to standards.
- Must be able to pass a background check.
Bonus Points
- Troubleshooting Acumen: Experience in network operations, with a systematic approach to troubleshooting.
- Network Certifications: Network certifications (CCNP/JNCIS equivalent).
- Open Source NOS Experience: Experience working with open-source Network Operating Systems.
- Hardware/Software Development: A strong desire to engineer and deploy in-house network hardware and software.
- Hardware Platform Experience: Experience testing and deploying new hardware platforms.
Benefits:
- Industry competitive pay
- Restricted Stock Units in a fast growing, well-funded technology company
- Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
- Employer contributions to HSA accounts
- Paid Parental Leave
- Paid life insurance, short-term and long-term disability
- Teladoc
- 401(k) with a 100% match up to 4% of salary
- Generous paid time off and holiday schedule
- Cell phone reimbursement
- Tuition reimbursement
- Subscription to the Calm app
- MetLife Legal
Compensation Range
Compensation will be paid in the range of up to $90,000 - $115,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
