Job Description: PreSales Solution & Bid Manager
Location: Gurgaon, India Department: Pre-Sales / Bid Management – Healthcare BPO Experience required- 8 to 12 yearsKey Responsibilities
- Drive the full bid lifecycle: opportunity qualification, RFI/RFP/RFQ analysis, solution design, pricing strategy, proposal creation, and submission.
- Lead the development of customized, client-focused pitch decks and solution presentations to support sales and account teams.
- Work closely with internal stakeholders (Sales, Delivery, Finance, Technology, Compliance, Legal) to develop holistic and scalable healthcare BPO solutions.
- Translate complex solutions into compelling visual narratives for decision-makers, including executive summaries and business value articulation.
- Participate in client meetings and presentations to explain proposed solutions and answer technical/commercial queries.
- Maintain and continually improve a repository of proposal templates, case studies, and reusable solution content.
- Perform competitive analysis and win/loss reviews to refine future proposals and enhance win probability.
Required Experience & Skills
- Total Experience: 8–12 years in pre-sales, bid management, or solutions consulting; at least 3–5 years in healthcare BPO services.
- Domain Knowledge: Familiarity with US healthcare payer and provider operations, including RCM, patient/member engagement, prior auth, coding, and claims management.
- Pre-Sales Proficiency: Strong RFP/RFI response writing, solution design, stakeholder management, and pricing model understanding.
- Presentation Skills: Proven ability to design high-impact pitch decks and present value-driven narratives tailored to client needs.
- Tools Expertise: MS PowerPoint (advanced), Excel (financial modeling), Word, and collaboration tools (e.g., MS Teams, SharePoint, CRM systems).
- Communication: Excellent written and verbal communication skills; experience in client-facing roles preferred.
- Education: Bachelor's degree in Engineering, Life Sciences, Healthcare Management, or Business; MBA or advanced qualification is a plus.
Preferred Attributes
- Experience working with global sales teams and offshore delivery models.
- Exposure to automation, AI/ML, or digital transformation in healthcare operations.
- Certifications in bid/proposal management (e.g., APMP) or domain-specific credentials (e.g., CPC, CCS-P) are advantageous.
