Summary:
Monet Bank (operating under the Beal Bank Texas charter) is seeking a Process Analyst who will work with
the Director, Strategic Operations to improve organizational efficiency and effectiveness by analyzing, optimizing and documenting business processes. The Process Analyst will develop and maintain clear, concise and user-friendly documentation for Monet Bank products and systems. This role will be responsible for maintaining operational knowledge libraries as well as collaborating with internal teams across the organization and monitoring the impact of changes. The ideal candidate is detail-oriented, highly organized and an analytical problem solver eager to grow within a dynamic, process-driven environment.
Essential Job Duties & Responsibilities (Include but are not limited to):
- Strong analytical abilities with experience in process design in Banking operational processes
- Passion for driving change, building a culture of continuous improvement, and driving collaboration
- Impeccable attention to detail and ability to make sense of information across multiple work streams to see the “big picture” and key insights/decision points
- Lead collaborative process improvement initiatives that are impactful to efficiency, risk and client/associate experience
- Translate process discovery sessions into clear, standardized documentation
- Analyze and evaluate existing processes to identify inefficiencies and areas for improvement and recommend solutions
- Support quality control of documents to ensure clarity, consistency and usability
- Participate in the rollout of new or updated processes, helping to ensure adoption readiness
- Assist with visual process mapping using tools like Lucidchart or Visio
- Maintain project dashboards, trackers and status reports for leadership visibility
- Promote a Continuous Improvement Culture
Qualifications (Education, Experience, Computer Skills, Certifications, Etc.):
- The individual must possess good working knowledge of banking and retail operations and regulatory compliance as well as policies and procedures with regard to client service, new accounts and teller functions
- Key objectives include client experience, process and quality control
- This position requires the ability to work well under pressure while maintaining high standards of accuracy and meeting departmental goals of client service and compliance with laws
- 5+ years relevant bank experience
- Proficient in Excel, Microsoft Word, and Internet navigation
- Proficiency with IO key touch, Microsoft Office and knowledge of or the ability to quickly learn banking software applications.
- Outstanding listening and communication skills, both written and verbal
- Developed critical thinking and decision-making skills
- Bachelor’s degree or equivalent work experience
Benefits options include:
- Medical, dental and vision coverage
- 401K with company match
- 10 paid holidays
- Accrue up to 17 vacation/sick days per year in your first year on a pro rata basis
- Applicant may be eligible for annual discretionary bonus
No relocation assistance provided.If you are looking to be a part of a winning team and meet the above requirements, we look forward to hearing from you. Monet Bank and their affiliates are Equal Opportunity Employers. Monet Bank and their affiliates do not discriminate against any candidate or employee on the basis of race, national origin, color, genetics, sex, marital status, sexual orientation, gender identity, age, disability, pregnancy, religion or religious affiliation, veteran or service member status, or any other characteristic protected by federal, state or local laws.All applicants have rights under federal employment laws.
To view your rights and government notices on the Family Medical Leave Act (FMLA), the Equal Employment Opportunity (EEO) and the Employee Polygraph Projection Act (EPPA), please see the following Department of Labor links: FMLAEEOEPPANotice to California Residents: Monet Bank and their affiliates may collect personal information about you as part of the job application or employment process. Please see the California Privacy Rights Act Policies at CPRA Policy, CPRA Policy | CLMG Corp, CPRA | CSG InvestmentsCPRA Policy | for details.
