Business Analyst
Passion Driven. Purpose Guided. Our People Make the Difference.
Why Neocol?
Neocol helps the world’s most innovative subscription companies solve their most pressing initiatives to ignite outpaced subscription performance. As the largest pure-play Salesforce Summit Partner specifically dedicated to the subscription economy, Neocol has created repeatable playbooks and assets that empower transformation at the highest level.
Day in the Life of a Business Analyst
As a Business Analyst on the Neocol Delivery Team, you will clearly articulate client business requirements for our subscription based clients . You’ll be analyzing business data, goals, objectives and needs and making recommendations and changes to improve our customers’ experience.
- Facilitate discussions with Client stakeholders in order to understand and document requirements and business processes
- Gain alignment and approval of requirements & acceptance criteria while managing user stories throughout the duration of their lifecycle
- Serve as a liaison between technical teams and business stakeholders
- Facilitate solution demonstrations (sprint and final demo’s) efficiently
- Support solution documentation and end-user training
- Support the broader delivery team in the execution of change management and quality assurance
- Occasional travel may be required as part of this position's responsibilities
Our Core Values in Action
- Collaboration: Across all key stakeholders (employees, partners, customers), it is essential that we work together, as a team, to drive value in every interaction and implementation.
- Creativity: We enjoy getting creative in the way we solution with our customers, work with our teammates, and drive value with our partners.
- Trust: It is important that Neocol operate in a fun, open, and ethical environment. Trust is key to our culture.
- Ownership: We are an environment focused on results and each individual has critical metrics that they are responsible for in order to help our customers and our organization.
- Passionate: Care about what you do, why you do it, and the impact that it has our customers, employees, and partners.
Required Qualifications
- 2+ years of experience in at least two medium to large-scale full-lifecycle Salesforce CPQ implementations, with strong expertise in Salesforce Sales & Service Cloud.
- Experience matching user requirements to CPQ, Billings & Salesforce solutions.
- Salesforce CPQ and SFDC Administrator certifications
- Experience using Jira, Slack, Google Suite & LucidChart
- Ability to understand varying client needs and respond flexibly and creatively, working with internal resources to recommend and implement the highest ROI for our clients
- Previous experience working cross-functionally with technical and non-technical resources.
- Experience analyzing data and identifying opportunities to drive meaningful standardization of data and processes regionally and/or globally.
- Highly organized with the ability to manage and prioritize while simultaneously working both collaboratively as well as independently.
- Excellent communication skills, both verbal and written, and the ability to translate technical subject matter to non-technical audiences.
- Agile and can work well in environments where objectives and priorities are reviewed and assessed regularly.
Preferred Qualifications
- Knowledgeable about the following is a plus: Revenue Cloud, B2B Commerce, Experience Cloud, Mulesoft, Tableau/CRM, RightRev, NetSuite/ARM
- Revenue Cloud Accreditation Consultant Certification
