Accounting Claims Specialist

GenscoTacoma, Washington, United StatesOnsite

Gensco currently has a great opportunity available for a

Claims Specialist to join our Accounting team at our corporate offices in Tacoma, WA!Schedule - Monday-Friday 8:30am-5:00pm Full Time - Starting pay range $25-30 per hour based on experience

Summary

Assist with processing warranty and marketing claims to ensure accurate collection and billing is completed in the most efficient manner.
Assist AR team with cash applications to ensure accurate billing, collecting and posting of cash receipts in the most efficient manner.
Ensure timely collection of claims submitted by monitoring and resolving discrepancies.

Duties and Responsibilities

Warranty Claims:

Assist with processing customer warranty submissions according to manufacturer-specified guidelines.
Submit claims timely and accurately.
Process credit card refunds for completed warranties.
Maintain positive and productive relationships with suppliers and manufacturers to streamline the processing of warranty claims and establish an effective process for resubmission when errors are discovered.
Keep accurate records of supplier warranty guidelines and ensure all stakeholders are notified when warranty guidelines are modified.

Marketing and Sales Promo Claims:

Prepare invoices and credits to Customers for approved claims.
Marketing Rebates and Promotional Programs
Sales-Driven Programs
Prepare and submit Debit Memo to vendors for co-op and other cost sharing arrangements.
Work closely with the Marketing team on gathered program data for Utility Rebate Programs.
Assist and support with monitoring of funds owed by partner Utility companies and administer payouts to participating customers.
Assist with auditing Dealer claim documentation provided for eligibility and correct coding.

Accounts Receivable:

Assist with customer credit card payments.
Assist AR team with payment application, promptly and properly applying each payment to customer’s account and follow up on application exceptions.

Education/Experience/Skills:

High school diploma required
AA degree preferred
Functional knowledge of accounting processes and procedures
Demonstrated ability to manage details and meet deadlines with 100% accuracy in a multi-task environment
Proficient in Microsoft Office products (Word, Excel, PowerPoint), particularly Excel
Customer service-oriented approach, respond to requests with a sense of urgency
Proactive, self-motivated, able to recognize issues and resolve or escalate appropriately
Strong people skills, recognize when to use formal or informal approach, not easily intimidated, accessible, ability to say “no” in a firm but polite manner

About Gensco

Gensco, Inc. is a successful HVAC wholesale distributor and manufacturer doing business in the Pacific Northwest for over 75 years. We pride ourselves on delivering outstanding service and value to our customers and providing opportunity and job satisfaction for our 1,000+ Team Members throughout Washington, Oregon, Montana, Idaho, and Alaska.

Our Mission:

“Provide all of our customers with quality products and services the first time, every time, and to provide all Team Members opportunity and job satisfaction.”

Benefits

Comprehensive and competitive benefits package includes:

Healthcare coverage of medical, dental and vision available first of the month following date of hire
Discretionary Profit Sharing
401(k) Retirement Plan
Annual Holidays: 6 Paid Holidays and 2 Paid Floating Holidays
Paid Vacation (Full Time Team Member Accrual: First 12 Months – 40 hours, Year 1-5 – 80 hours, Year 5-10 – 120 hours, Year 10-15 - 160 hours, Year 15+ – 200 hours)
Tuition reimbursement for 2-year and 4-year degree programs
Life Insurance, Voluntary Supplemental Life Insurance
Long-Term Disability, Voluntary Short-Term Disability
Employee Assistance Program

Gensco is a drug free company and EOE.For an opportunity to join our winning team, please apply online at Gensco.com/Careers!

Life at Gensco

Thrive Here & What We ValuePaid weekly – paid every Thursday for the prior work week | Paid on the job training – including material handling equipment such as forklifts, order pickers and pallet jacks | Clean, safe, and well-organized warehouse facilities | Team Member appreciation days | Essential business – able to remain fully operational during pandemic lockdown periods | Promotional opportunities | Comprehensive and competitive benefits package includes: Healthcare coverage of medical, dental and vision available first of the month following date of hire | Discretionary Profit Sharing | 401(k) Retirement Plan | Annual Holidays: 6 Paid Holidays and 2 Paid Floating Holidays | Paid Vacation (Full Time Team Member Accrual: First 12 Months – 40 hours, Year 1-5 - 80 hours) | Tuition reimbursement for 2-year and 4-year degree programs | Life Insurance, Voluntary Supplemental Life Insurance | Long-Term Disability, Voluntary Short-Term Disability | Employee Assistance Program | Gensco is a drug free company and EOE.</s> | Essential business during pandemic lockdown periods | Tuition reimbursement for degree programs | Life insurance and disability coverage | Employee assistance program</s> | Comprehensive and competitive benefits package</s> | Gensco is a successful HVAC wholesale distributor and manufacturer doing business in the Pacific Northwest for over 75 years. | We pride ourselves on delivering outstanding service and value to our customers and providing opportunity and job satisfaction for our 1,000+ Team Members throughout Washington, Oregon, Montana, Idaho, and Alaska. | Our Mission: “Provide all of our customers with quality products and services the first time, every time, and to provide all Team Members opportunity and job satisfaction.” | Healthcare Coverage of Medical, Dental, and Vision Available First of the Month Following Date of Hire | Paid Vacation (Full Time Team Member Accrual: First 12 Months – 40 hours, Year 1-5 - 80 hours) | Gensco is a Drug-Free Company and EOE.</s> | 1. Comprehensive and competitive benefits package includes: Healthcare coverage of medical, dental and vision available first of the month following date of hire | 2. Discretionary Profit Sharing | 3. 401(k) Retirement Plan | 4. Annual Holidays: 6 Paid Holidays and 2 Paid Floating Holidays | 5. Paid Vacation (Full Time Team Member Accrual: First 12 Months – 40 hours, Year 15 - 80 hours) | 6. Tuition reimbursement for 2year and 4-year degree programs | 7. Life Insurance, Voluntary Supplemental Life Insurance | 8. LongTerm Disability, Voluntary Short-Term Disability | 9. Employee Assistance Program | 10. Gensco is a drug free company and EOE.</s> | Paid on the job training – including material handling equipment such as forklifts, order pickers, and pallet jacks | Comprehensive and competitive benefits package includes: Healthcare coverage of medical, dental, and vision available first of the month following date of hire | Paid weekly - paid every Thursday for the prior work week | Paid on-the-job training | Essential business - able to remain fully operational during pandemic lockdown periods | Comprehensive and competitive benefits package includes healthcare coverage, 401(k) retirement plan, annual holidays, paid vacation, tuition reimbursement, life insurance, voluntary supplemental life insurance, long-term disability, short-term disability, employee assistance program. Gensco is a drug-free company and EOE.</s> | 1. Gensco is a successful HVAC wholesale distributor and manufacturer doing business in the Pacific Northwest for over 75 years. | 2. We pride ourselves on delivering outstanding service and value to our customers and providing opportunity and job satisfaction for our 1,000+ Team Members throughout Washington, Oregon, Montana, Idaho, and Alaska. | 3. Gensco’s Mission: “Provide all of our customers with quality products and services the first time, every time, and to provide all Team Members opportunity and job satisfaction.” | 4. Comprehensive and competitive benefits package includes: Healthcare coverage of medical, dental and vision available first of the month following date of hire | 5. Discretionary Profit Sharing | 6. 401(k) Retirement Plan | 7. Annual Holidays: 6 Paid Holidays and 2 Paid Floating Holidays | 8. Paid Vacation (Full Time Team Member Accrual: First 12 Months – 40 hours, Year 15 - 80 hours) | 9. Tuition reimbursement for 2year and 4-year degree programs | 10. Life Insurance, Voluntary Supplemental Life Insurance | 11. LongTerm Disability, Voluntary Short-Term Disability | 12. Employee Assistance Program | 13. Gensco is a drug free company and EOE.</s> | Paid Vacation (Full Time Team Member Accrual: First 12 Months – 40 hours, Year 1-5 - 80 hours) | Our mission is to provide all of our customers with quality products and services the first time, every time, and to provide all Team Members opportunity and job satisfaction. | Opportunity for long-term career growth | Life insurance, voluntary supplemental life insurance, long-term disability, voluntary short-term disability, employee assistance program | Comprehensive and competitive benefits package includes healthcare coverage of medical, dental and vision available first of the month following date of hire | Paid Vacation (Full Time Team Member Accrual)