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Executive Assistant and Operations Manager (Hybrid)

JLM HR ConsultingWashington D.c., United StatesOnsite

Our client, a global non-profit organization dedicated to building thriving and resilient communities, is seeking a seasoned and mission-driven professional to serve as their Executive Assistant & Operations Manager.
This hybrid position is based in the Washington, DC area and plays a critical role in driving operational excellence and supporting executive leadership.The Executive Assistant & Operations Manager will serve as a strategic partner to the Executive Director, providing high-level administrative support, enhancing organizational operations, and ensuring effective governance and Board engagement. The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced, virtual environment with a collaborative team culture.

Due to the organization’s global scope,

the ideal candidate must be flexible and willing to work non-traditional hours to support international operations and stakeholders across various time zones.


KEY RESPONSIBILITIESExecutive Support (60%)•

Manage the Executive Director’s calendar, meeting preparation, and correspondence.
• Anticipate needs and manage priorities to optimize the Executive Director’s time.• Serve as liaison between the Executive Director and internal/external stakeholders, managing inbox communications and ensuring alignment.• Draft, edit, and manage high-level communications and presentations.• Contribute to the creation of materials including Board decks, annual reports, newsletters, and impact updates.• Coordinate external engagements, speaking events, and strategic partnerships.• Conduct background research and data analysis for meetings and projects.• Maintain confidentiality and professionalism in all interactions.• Serve as the primary point of contact for the Board of Directors and committees, managing logistics, communications, materials, and records.

Operations Oversight (40%)


Oversee daily organizational operations and internal processes to ensure efficiency and alignment with strategic goals.
• Manage administrative systems including supporting the finance team in purchasing and tracking vendors, HR support, IT coordination, vendor relations, and office (virtual or physical) management.• Support implementation of cross-functional initiatives and special projects.• Serve as a thought partner to the Executive Director on operational strategy and organizational effectiveness.• Maintain and update organizational policies and ensure regulatory compliance.• Assist with website updates and support social media and digital engagement efforts.• Manage organizational documents, charitable ratings, and external information requests.

QUALIFICATIONS


Core Competencies


Commitment to transparency, accountability, and the organization’s mission.
• Strong project management and operational oversight skills.• Critical thinking and sound judgment.• Excellent interpersonal, written, and verbal communication skills.• Self-awareness, adaptability, and emotional intelligence.

REQUIRED EXPERIENCE AND SKILLS


• 7–10 years in a senior administrative, executive support, or hybrid operations role.• Demonstrated success supporting executive leadership and interfacing with Boards and senior stakeholders.• Proven ability to manage multiple priorities in a remote, fast-moving environment.• Expertise in Microsoft Office Suite, Google Workspace, virtual platforms (Zoom, Teams), and project management tools (e.g., Asana, Slack, Monday.com, etc.).• Familiarity with CRM systems (Air Table preferred), social media tools, and cloud-based collaboration platforms.• Experience in the nonprofit, philanthropic, or mission-driven sectors strongly preferred.• Willingness and availability to work outside traditional business hours as needed to accommodate global time zones.

COMPENSATION & BENEFITS


Our client offers a competitive compensation package including:


Comprehensive health insurance
• Retirement plan options• Generous paid time off• Opportunities for professional development and career advancement

Interested candidates must submit a cover letter of interest along with their resume for immediate consideration.


EQUAL OPPORTUNITY


Our client is proud to be an equal opportunity employer, deeply committed to fostering a diverse, equitable, and inclusive workplace.

Life at JLM HR Consulting

Thrive Here & What We Value1. Collaborative Environment with Financial Managers and Team Members2. Professional Development Opportunities Available3. Comprehensive Insurance Benefits (Health, Dental, Vision, Life)4. Paid Time Off (PTO)5. Retirement Plan6. Commitment to Pluralism and Open Intellectual Discourse7. Emphasis on Creativity and Innovation8. Equity and Inclusion in Workplace Culture9. Supportive and Positive Work Environment10. Opportunities for Professional Growth and Development

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