ApplyDescription
LOCATION:
Onsite, St. Paul, MN
REPORTS TO:
Director of Business Development
TYPE:
Full-Time; Non-Exempt
DEPARTMENT:
Showroom Operations
About the Role
Generation Tux is seeking an enthusiastic and customer-focused Senior Showroom Associate to lead our presence inside a well-established bridal salon in St. Paul, MN. As the in-salon formalwear expert, you'll be the face of Generation Tux, guiding clients through their men's formalwear rental journey for weddings and special events. From walk-ins to scheduled appointments, you'll deliver exceptional service, provide expert style advice, and seamlessly connect the Generation Tux digital experience with an in-store, high-touch environment.
Key Responsibilities
- Client Engagement
- Welcome and assist both walk-in and appointment-based customers with a warm, professional demeanor
- Guide clients through style and fit selections, coordinating looks for grooms, groomsmen, and wedding party members
- Educate customers on Generation Tux offerings, including Free Swatches, Free Home Try-On, and the Wedding Party Management tool
Sales & Conversion
- Drive bookings through one-on-one consultations and confident upselling
- Track leads, manage follow-ups, and support group coordination for larger events
- Meet or exceed individual performance and conversion goals
Salon Partnership
- Foster a collaborative relationship with the bridal salon staff to create mutual success
- Identify referral opportunities and promote in-salon visibility
- Maintain all in-store displays, marketing materials, and garment samples
Operations & Reporting
- Manage appointment schedules and digital tools for client records and reporting
- Ensure the space is clean, organized, and in line with Generation Tux brand standards
- Support logistical tasks, customer communications, and merchandise upkeep
Leadership
- Serve as the on-site Generation Tux representative and point of contact
- Assist in onboarding or mentoring new associates, as needed
Requirements
Qualifications
- 2+ years of experience in retail, formalwear, bridal, or luxury customer service preferred
- Strong commitment to punctuality and dependable attendance; this is an independent role requiring minimal callouts
- Exceptional interpersonal and communication skills
- Self-motivated with the ability to work independently
- Consistently professional presentation and attire, aligned with company dress code
- expectations
- Availability to work weekends and peak seasonal periods
- Passion for fashion, weddings, and delivering an elevated client experience
Benefits
- Medical, Dental, Vision, Voluntary, and Supplemental Life
- Paid Time Off, Holiday Pay, Minnesota's Earned Sick and Safe Time
- Employee Discounts
Posting Statement
At Generation Tux, we believe that our goal is to enable incredible lifestyle experiences during major life events. Each of us has a responsibility to drive accountability, transparency, and respect.Generation Tux is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Generation Tux does not accept unsolicited headhunter and agency resumes. Generation Tux will not pay any third-party agency or company that does not have a signed agreement with Generation Tux.
Salary Description$18-$20 per hour
