Sr. Product Manager, AI-RCM (Healthcare/SaaS/RCM)

Product Manager, AI-RCM (Healthcare/SaaS)

Remote U.S. (designated states)

This position is fully remote and may be performed from one of the following U.S. states: AL, AZ, FL, GA, IN, KS, MA, MI, MS, NC, NV, OR, PA, SC, TN, TX.

At Raintree, we’re not just shaping the future of therapy technology – we’re creating it. This is your chance to be part of something bigger, where your career will have game-changing, career-defining moments that propel you to new heights. We aim to be the best place for the best people, and we’re looking for ambitious, creative thinkers ready to make an impact. Whether you’re advancing AI solutions or enhancing user experiences, your work here will shape the future of therapy technology while advancing your career alongside dedicated professionals who are as committed to your success as you are.

At Raintree, your ideas drive real change, your growth is limitless, and the work you do will touch millions of lives. Ready to ignite your career and leave a lasting legacy? Join us and be part of something extraordinary.We are looking for a Product Manager – Revenue Cycle Management AI to lead the development of AI-driven tools that improve healthcare revenue cycle efficiency, reduce errors, and enhance decision-making. You’ll play a key role in shaping our AI-powered solutions that drive both operational and financial outcomes for our healthcare customers.Your role will require you to balance customer needs, market trends, technical feasibility, and business objectives, while driving the execution of the product roadmap for AI-driven RCM solutions.

Key Responsibilities

Define and execute a clear product vision and roadmap for AI-powered solutions in healthcare, aligned with business objectives and customer needs.
Work with stakeholders to prioritize and refine product features based on market demand, user feedback, and regulatory requirements.
Ensure that all AI product development aligns with the company's long-term strategy and drives tangible business outcomes.
Regularly assess market trends, customer feedback, and competitive offerings to inform product strategy and innovation.
Lead data-driven decision-making, leveraging analytics and insights to optimize product performance and user experience.
Collaborate closely with cross-functional teams, including engineering, data science, UX/UI, and compliance, to drive the delivery of high-quality AI solutions.
Manage the product backlog, ensuring that user stories, features, and requirements are clearly defined, prioritized, and ready for development.
Ensure that AI models and algorithms are effectively integrated into the product and meet performance, accuracy, and scalability standards.
Work closely with data science and engineering teams to refine AI models, improve product performance, and ensure compliance with healthcare regulations.
Continuously iterate on products and features based on user feedback, analytics, and market needs to improve value and impact.
Foster effective communication and collaboration across departments to ensure smooth execution of product development and delivery.
Clearly communicate product goals, timelines, and trade-offs to both technical and non-technical stakeholders.
Maintain a user-centric approach in all aspects of product development, ensuring that the final product meets the needs and expectations of healthcare providers and patients.
Work closely with legal, compliance, and security teams to ensure that all product features and AI algorithms meet regulatory and ethical requirements.

Key Responsibilities:

Develop and own the product roadmap for AI-powered revenue cycle management tools, aligned with business objectives and customer needs.
Identify and prioritize features that leverage AI and machine learning to automate and optimize RCM processes, such as predictive coding, claim denial prediction, automated eligibility checks, and payment reconciliation.
Collaborate with leadership to ensure product strategies align with overall company goals and growth targets.
Conduct market research and competitive analysis to stay on top of trends in RCM, AI technology, and healthcare industry regulations (e.g., HIPAA).
Gather and synthesize customer feedback, user stories, and requirements from a wide range of stakeholders, including healthcare providers, payers, and internal teams.
Translate complex customer needs into clear and actionable product features for the development team.
Regularly engage with customers to validate product concepts, refine solutions, and drive user adoption.
Work closely with data and AI engineers to define AI use cases, build and deploy AI models, and continuously improve model accuracy and performance.
Oversee the full product lifecycle, from ideation to launch, ensuring that product milestones are met on time and within scope.
Define and track key performance indicators (KPIs) to assess product performance and customer satisfaction.
Work with design teams to create intuitive and user-friendly interfaces for healthcare providers and revenue cycle managers.
Collaborate with engineering, data science, and UX/UI teams to bring AI-powered RCM products to life, ensuring technical feasibility and a seamless user experience.
Partner with sales, marketing, and customer success teams to ensure successful product launches and go-to-market strategies.
Coordinate with legal and compliance teams to ensure all product offerings meet regulatory and data privacy standards (e.g., HIPAA).
Act as the subject matter expert (SME) for AI applications in the revenue cycle management space, keeping abreast of advancements in both healthcare and AI/ML technologies.
Ensure that AI models and algorithms meet the unique needs of healthcare providers, focusing on accuracy, efficiency, and compliance.
Translate AI capabilities into clear value propositions for healthcare clients, focusing on cost savings, improved collections, reduced denials, and better compliance.

Qualifications

Experience: 3+ years of product management experience in healthcare, fintech, or SaaS, with a focus on revenue cycle management, billing, claims, or financial processes.
AI/ML Knowledge: Strong understanding of AI and machine learning principles, and how they can be applied to solve business problems in the healthcare domain, especially within RCM.
Industry Expertise: Familiarity with revenue cycle management (RCM) processes, billing codes, claims adjudication, payer-provider relationships, and other key healthcare financial operations.Technical Skills: Experience working with engineering and data science teams to build AI-powered products. Familiarity with AI frameworks, cloud platforms, and API integrations.
Strong Communication: Ability to clearly communicate technical concepts to both technical and non-technical stakeholders. Excellent presentation and documentation skills.
Problem-Solving: Strong analytical and problem-solving skills, with the ability to prioritize and navigate complex business challenges.
Customer-Centric: Ability to translate customer pain points and market opportunities into actionable product features.
Proven track record of delivering AI-powered SaaS products.
Familiarity with AI ethics and governance frameworks in healthcare is preferred
Experience managing the product lifecycle from ideation to delivery, including backlog management, prioritization, and feature delivery.
Strong analytical skills, with experience in data-driven decision-making and using metrics to drive product development.
Excellent communication skills, with the ability to engage and influence both technical and non-technical stakeholders.
Bachelor's degree in a relevant field (e.g., Computer Science, Engineering, Healthcare, Business).

Competencies to Drive Success

Leadership: Provide focus and motivational support to achieve excellence in client satisfaction; Foster teamwork and cooperation for team unity; Manage individual and team’s performance

Communication: Effective and concise written communication target to specific audiences; Strong verbal communication and listening skills to assure understanding and consultation across multiple stakeholders.
Analytical Thinking: Approaches problems logically; Provides meaningful analyses through verbal and written presentations
Organizational Skills and Concern for Order: Keeps accurate records; Provides meaningful data for review
Initiative: Engaged and proactive; Takes appropriate action with minimal oversight
Agility and Time Management: Able to respond to changing priorities, demands, procedures and technology; Excellent organizational and time management skills to meet client needs

Our PerksRemote Work/Work From HomePaid Time Off/11, Paid Holidays/Year-End Holiday BreakHealth, Dental, Vision, HSA/FSA401K with Company MatchDisability & Life InsuranceEmployee Assistance ProgramPaid Parental Leave

About Raintree Systems

Raintree is the preeminent platform for enterprise and mid-sized therapy provider organizations. Our award-winning solutions in patient engagement and communications, clinical documentation, revenue cycle management (RCM), and business intelligence are tailored to the needs of physical therapy, occupational therapy, speech therapy, and ABA practices across all treatment settings.

Our Core Values

We put our Clients First - We are Open and Honest - We are

Disciplined, Yet Flexible

We love to Solve Problems - We are Committed to Greatness - We are a High Performance TeamRaintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Life at Raintree Systems

Thrive Here & What We Value1. Remote First Technology Company | 2. Emphasis on Innovation and Continual Process Improvement | 3. Passionate about Providing Quality Customer Service and Contributing to Team Success | 4. HIPAA Compliant Work Environment Required for This Role | 5. Employee Assistance Program Available</s> | 1. Remote work/Work From Home | 2. Paid Time Off/11 Paid Holidays/YearEnd Holiday Break | 3. Health, Dental, Vision, HSA/FSA | 4. 401K with Company Match | 5. Disability & Life Insurance | 6. Employee Assistance Program | 7. Paid Parental Leave | 8. Core Values: put clients first, open and honest, disciplined yet flexible, love to solve problems, committed to greatness, high performance team</s> | 3. Health, Dental, Vision, HSA/FSA,401K with Company Match | 4. Disability & Life Insurance | 6. Paid Parental Leave | 7. We put our Clients First We are Open and Honest - We are Disciplined, Yet Flexible | 8. We love to Solve Problems We are Committed to Greatness - We are a High Performance Team</s> | Raintree Systems values its employees and aims to provide them with game-changing career-defining moments that propel them to new heights. | The company is committed to being the best place for the best people, and looks for ambitious, creative thinkers ready to make an impact. | At Raintree, your ideas drive real change, your growth is limitless, and the work you do will touch millions of lives. | The company aims to be a high-performance team that values discipline yet flexibility, problem-solving, and greatness. | Raintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</s> | Raintree values putting clients first and being open and honest | Emphasizes discipline while remaining flexible | Loves solving problems and is committed to greatness | Values high performance teams</s> | 1. Clientcentric approach | 2. Open and honest communication | 3. Disciplined yet flexible work style | 4. Love for solving problems | 5. Committed to greatness | 6. Highperformance team culture</s> | 1. Open and honest communication | 2. Disciplined, yet flexible approach | 3. Love for solving problems | 4. Committed to greatness | 5. High performance team</s> | 2. Emphasis on using technology to solve problems | 3. Collaborative environment with stakeholders at all levels | 4. Core values include putting clients first, being open and honest, disciplined yet flexible, loving to solve problems, committed to greatness, and a highperformance team. | 5. Equal employment opportunities for all employees and applicants for employment, prohibiting discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</s> | 1. Raintree is committed to putting clients first and providing highquality solutions tailored to their needs. | 2. The company values open and honest communication, discipline, flexibility, problemsolving, commitment to greatness, and being a high-performance team. | 3. Raintree provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. | 4. The company offers remote work/work from home options, paid time off/11 paid holidays/yearend holiday break, health, dental, vision, HSA/FSA, 401K with Company Match, disability & life insurance, employee assistance program, and paid parental leave.</s> | 1. Raintree Systems puts its clients first and values open and honest communication. | 2. The company is disciplined yet flexible in its approach to problemsolving. | 3. Raintree loves to solve problems and is committed to greatness. | 4. The company fosters a highperformance team culture.</s> | 3. Commitment to Solving Problems | 4. High Performance Team | 5. Equal Employment Opportunities for All Employees and Applicants</s> | Raintree Systems values its employees and provides equal employment opportunities to all employees and applicants for employment. | The company is committed to being the best place for the best people, and aims to create a collaborative environment where ideas drive real change and growth is limitless. | Raintree Systems offers remote work options and paid time off/11 paid holidays/year-end holiday break. | The company provides health, dental, vision, HSA/FSA, 401K with Company Match, disability & life insurance, employee assistance program, and paid parental leave.</s> | 1. Raintree Systems is committed to providing equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. | 2. Raintree Systems values teamwork and cooperation for team unity and provides focus and motivational support to achieve excellence in client satisfaction. | 3. Raintree Systems is committed to solving complex problems and providing meaningful analyses through verbal and written presentations. | 4. Raintree Systems fosters a highperformance team that is passionate about shaping the future of therapy technology while advancing careers alongside dedicated professionals who are as committed to success as employees are.</s> | 1. Raintree is committed to putting clients first and providing awardwinning solutions in patient engagement and communications, clinical documentation, revenue cycle management (RCM), and business intelligence. | 2. The company values open and honest communication, discipline, flexibility, problemsolving, commitment to greatness, and high performance. | 2. The company is disciplined yet flexible and loves to solve problems. | 3. They are committed to greatness and strive to be a highperformance team. | 4. Raintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. | 5. The company offers remote work/work from home options for eligible employees.</s> | 1. Collaborative team environment with opportunities for growth | 2. Tightknit team with team events | 3. Modern development practices and a continuous learning culture with an individual development plan and career guidance | 4. Competitive compensation and benefits package | 5. Paid bonus vacation during Christmas week | 6. Stebby for the health and sports bonus | 7. Keep full salary when on military exercises | 8. Beautiful office space in Tartu with flexible work arrangements | 9. Dedicated mentorship and ongoing support from senior engineers to ensure you thrive from day one</s> | 1. We put our Clients First We are Open and Honest - We are Disciplined, Yet Flexible | 2. We love to Solve Problems We are Committed to Greatness - We are a High Performance Team</s> | 1. Innovation: Dive into the world of Medical SaaS with the industryleading Therapy EMR. | 2. Impact: Be at the forefront, shaping the future of healthcare by driving transformative business solutions. | 3. Career Advancement: Seize the unique opportunity to fasttrack from foundational skills to a closing role in a dynamic convergence of tech and healthcare. | 4. Competencies for Success: Exceptional verbal, listening, and written communication skills. Analytical problemsolving skills. Accountable ownership of responsibilities and outcomes. Relationship-building skills. Strong customer focus prioritizing client success at all times.</s> | 8. HIPAA Compliant Environment | 9. Controlled and Dedicated Workspace Required to be Successful</s> | 3. Selfmotivated individuals encouraged to take on new challenges and motivate teams in fostering solutions to the hurdles they face. | 4. Ownership for what we do, whether supporting IT infrastructure, IT Applications, or developing new technology inhouse. | 5. Passionate about providing quality customer service and contributing to team success.</s> | Raintree Systems values its employees and aims to be the best place for the best people. They are committed to their success as much as they are. | The company encourages creativity and innovation in its employees, providing opportunities for career-defining moments that propel them to new heights. | Raintree Systems is dedicated to shaping the future of therapy technology while advancing careers alongside other professionals who are equally committed to success. | They prioritize continuous learning and improvement, with a mindset of always striving to be better. This includes being open and honest in all interactions, disciplined yet flexible, and committed to greatness.</s> | 1. Raintree Systems aims to be the best place for the best people. | 2. They are looking for ambitious, creative thinkers ready to make an impact. | 3. At Raintree, your ideas drive real change, your growth is limitless, and the work you do will touch millions of lives. | 4. Ready to ignite your career and leave a lasting legacy? Join us and be part of something extraordinary. | 5. They aim to foster effective communication and collaboration across departments to ensure smooth execution of product development and delivery.</s> | 2. Mostly work on greenfield projects | 3. Tightknit team with team events | 4. Modern development practices and a continuous learning culture with an individual development plan and career guidance | 5. Competitive compensation and benefits package | 6. Paid bonus vacation during Christmas week | 7. Stebby for the health and sports bonus | 8. Keep full salary when on military exercises | 9. Beautiful office space in Tartu with flexible work arrangements</s>

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