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Full-timeDescriptionTradewind Aviation is a leading Part 135 commuter and on-demand private charter operator with operational bases at the Waterbury/Oxford, CT (OXC), Westchester, NY (HPN), Stuart, FL (SUA) and San Juan, PR (SJU) airports. Founded by aviation enthusiasts in 2001 on the premise that all flights deserve the highest quality aircraft, crew, and service, Tradewind provides personal air travel—both private and scheduled service—throughout North America and the Caribbean.For more details visit www.flytradewind.com
About the Candidate / Role
Tradewind Aviation is looking for a full-time Charter Sales Coordinator that
can be remote if resides outside of Oxford, CT.
The Charter Sales Coordinator at Tradewind Aviation plays a crucial role in driving and expanding charter sales revenue. As a direct contributor, they are dedicated to understanding clients' needs and effectively presenting Tradewind's tailored products. With expertise in listening and assessing client requirements, the Charter Sales Coordinator excels in providing accurate trip quotes via phone, email, and online platforms.Maintaining an extensive knowledge of Tradewind's offerings is a key responsibility for this position.
The ideal candidate possesses exceptional negotiation and prospecting skills, coupled with a strong passion for sales and client service. From the initial opportunity to qualification, availability, quoting, payment, and confirmation, the Charter Sales Coordinator skillfully handles the entire sales cycle.Collaboration is essential in this role, as the Charter Sales Coordinator works closely with various departments including scheduling, scheduled service, client services, dispatch, and marketing. By fostering effective cross-departmental relationships, they ensure seamless coordination and deliver exceptional experiences to Tradewind's clients.In summary, the Charter Sales Coordinator is a pivotal asset in maintaining and growing charter sales revenue. With their keen understanding of client needs, product knowledge, and excellent sales and client service skills, they contribute to the success of Tradewind's charter operations.The ideal candidate would possess excellent verbal and written communication skills, enabling them to effectively interact with both customers and colleagues. They would exhibit the ability to handle customer issues with poise and professionalism, ensuring customer satisfaction and maintaining a positive brand image. The candidate should be highly motivated, resourceful, and organized, capable of managing their responsibilities efficiently while also being open to receiving guidance and direction from superiors.
With an outgoing personality, they would excel at building relationships and demonstrating respect for diverse populations and cultures. Their service-oriented mindset would enable them to thrive in a fast-paced environment, managing stress and handling problematic issues with a positive attitude. The candidate should have a keen eye for detail, allowing them to work independently and deliver accurate results. Additionally, reliability and punctuality would be key attributes they bring to the role, ensuring consistent performance and meeting deadlines effectively.Must be flexible with work schedule and able to work weekends and holidays.
Responsibilities
- Quote client aircraft charter request with accurate pricing and convert into bookings, maximizing profit and efficiency.
- Develop and maintain relationships with retail clients, brokers, agents and special Tradewind accounts.
- Prepare and deliver comprehensive responses to client requests and follow up as required.
- Achieve established sales activity objectives to drive charter revenue.
- Actively search aircraft charter boards to identify potential sales leads.
- Outsource flights when company aircraft are not available.
- Maintain a high level of knowledge of all company scheduled routes and services.
Requirements
Qualifications:
· Bachelor’s degree in business administration or a relevant field preferred.· Part 135 private charter experience preferred. · Intermediate Microsoft Office knowledge, computer software & internet proficiency.· Excellent verbal and written communication skills.· Computer proficient.· Ability to handle customer issues in a calm and professional manner. · Well-organized.· Self-motivated.
Physical Requirements
· Strength to lift 15lbs, and the ability to work in confined spaces.· Regularly required to, stand, sit, talk, hear and use hands and fingers to operate a computer and telephone keyboard.
Working Conditions
· Prolonged periods of sitting at a desk, use of computers and office equipment· Indoor Office setting with standard lighting and temperature
Benefits:
· Competitive salary· Medical, Dental, Vision, FSA/DCA and 401(k) plan.· Paid vacation and sick days· Paid Parental Leave· Fun, dynamic team with opportunities for rapid advancement· Travel benefits on various US and International airlines
