Dispatcher

TradewindOxford, Connecticut, United StatesOnsite

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Full-timeDescriptionTradewind Aviation is a leading Part 135 commuter and on-demand private charter operator with operational bases at the Waterbury/Oxford, CT (OXC), Westchester, NY (HPN), Stuart, FL (SUA) and San Juan, PR (SJU) airports. Founded by aviation enthusiasts in 2001 on the premise that all flights deserve the highest quality aircraft, crew, and service, Tradewind provides personal air travel—both private and scheduled service—throughout North America and the Caribbean.For more details visit www.flytradewind.com

ABOUT THE CANDIDATE / ROLE

Tradewind Aviation is looking for a full-time Dispatcher to be based in Oxford, CT. Dispatchers ensure the safe and expeditious flow of company aircraft. They will work closely with Scheduling to ensure clients are receiving the best possible customer service. The ideal candidate will maintain situational awareness and address issues as soon as practical. They must work well in a team environment and have excellent communication skills.

ESSENTIAL DUTIES

· Maintain a culture of total client service, focused on anticipating client needs and exceeding their expectations.· Identify safety hazards and report to a supervisor or through the Safety Management System (SMS). · Flight follow aircraft. · Advise Scheduling and/or Client Services of operational issues that may impact the schedule. · Track issues for resolution in scheduling software. · Monitor weather conditions in operational areas. · Arranging international handling with customs/vendors. · Coordinate services with FBOs.

· Set up slots or reservations with airports. · Plan and book crew logistics. · Communicate directly with flight crews of any changes to their current schedule. · Notify crew members of the next day’s duty and flight schedule.

QUALIFICATIONS

· Previous aviation experience preferred. · Experience in aviation scheduling software preferred. · FAA dispatch license preferred. · Problem solving skills. · Ability to handle frequent changes. · Capability to handle stressful situations in a professional manner. · Available to work nights, weekends, and holidays.

PHYSICAL DEMANDS ·

· Prolonged periods of sitting at a desk and working on a computer · Must be able to lift 15 lbs. at times. Requirements

Benefits

Competitive salary
Medical, Dental, Vision, FSA/DCA and 401(k) plan
Paid vacation and sick days
Paid Parental Leave
Fun, dynamic team with opportunities for rapid advancement
Travel benefits on various US and International airlines

Life at Tradewind

Thrive Here & What We Value1. Fun, dynamic team with opportunities for rapid advancement | 2. Competitive salary | 3. Medical, Dental, Vision, FSA/DCA, and 401(k) plan | 4. Paid vacation and sick days | 5. Paid Parental Leave | 6. Travel benefits on various US and International airlines</s> | Fun, dynamic team with opportunities for growth | Total Client Service Focus | Anticipating Client Needs and Exceeding Expectations | Safety Hazard Identification and Reporting | Professionalism in Handling Stressful Situations | Competitive Salary and Benefits Package | Paid Vacation, Sick Days, and Parental Leave | Medical, Dental, Vision, FSA/DCA and 401(k) plan. | Travel benefits on various US and International airlines. | Competitive Salary established pay scale including yearly increases and bonuses | Volunteer Pay: SIC - $450 per day | Per Diem: $3.21 Domestic and International per duty hour | Overnight Pay: $20 Domestic, $35 International | Flight Duty Pay: All legs flown over leg 6 is an additional $125 per leg | Team Member Benefits: United Healthcare Three-tier Medical PPO, Prescription, Vision, Dental (after 30 days) | Available Flexible Spending Healthcare Account – Medical and Dependent Care | Global Emergency Services | ZED fair travel is available on Delta, JetBlue, United, Spirit, and several other major & regional airlines (after 6 months) | Discounts on hotels, rental cars, wireless, shipping, and more | Position-Specific Benefits: Company paid uniforms | Paid housing when relocated away from the base | Cockpit Access Security System (CASS) | Known Crewmember (KCM) - available for purchase by team member | Pilots keep all hotel and frequent flyer points | Must be at least 18 years of age | Must be legally authorized to work in the United States. | International Candidates: Able to work and travel within and outside the United States and assigned territories freely. Hold a non-conditio nal, non-expired green card and legally authorized to work in the United States. Hold a valid unrestricted foreign passport with appropriate visas.</s> | Paid Parental Leave</s> | Medical dental, vision, FSA/DCA and 401(k) plan | Paid Maternity/Paternity Leave | 2. Committed to Learning and Growing with the IT Organization, Focused on Continuous Improvement | 3. Competitive Salary | Fun and dynamic team with opportunities for rapid advancement