Job Functions1. Sales Associate2. Customer Service Representative3. Inventory Management4. Cash Handling and Operations5. Event Support
Job Requirements1. High School Diploma or GED preferred2. Retail and/or sales experience preferred3. Excellent customer service and interpersonal skills required4. Flexibility to work weekends and holidays required5. Commitment to creating an inclusive and supportive space for every person who enters the Mountain Studio
Skills1. Retail and/or sales experience preferred2. Excellent customer service and interpersonal skills required3. Proactive learner who’s eager to be part of a new, growing Stio team4. Computer proficiency and POS experience5. Commitment to creating an inclusive and supportive space for every person who enters the Mountain Studio1. Flexibility to work weekends and holidays required2. Commitment to supporting a dynamic, cohesive team that provides a customer experience through connection, topquality product education, and a passion for our products and company.3. Proactive learner who’s eager to be part of a new, growing Stio team
Description
ABOUT USStio® is a mountain apparel brand that designs, develops, and sells beautiful, functional, and innovative apparel infused with the soul of the mountain lifestyle. With headquarters in Jackson, Wyoming, Stio draws inspiration from the surrounding Teton Range and offers products via Stio.com, catalog and our Mountain Studio® retail locations.YOUR ROLEThis Stio Mountain Studio™ Sales Associate is responsible for providing an exceptional brand experience with customers at our Mountain Studio™ retail location in Bend, Oregon.
Sales Associates are required to deliver an outstanding level of customer service, which includes but is not limited to knowledge of the brand story and product, customer engagement, and selling. Stio Mountain Studio™ Sales Associates are committed to supporting a dynamic, cohesive team that provides a customer experience through connection, top-quality product education, and a passion for our products and company.YOUR RESPONSIBILITIES
- Maintain visual store aesthetic through routine cleaning, mannequin changes, organizing displays and general tidying of the floor
- Receive inventory shipments, restocking inventory on the sales floor, and maintaining an organized back-stock
- Other operational duties including answering phones and fulfilling customer service shipments
- Provide knowledgeable and up to date details of Stio products, sales, and pricing
- Utilize Point of Sale system to accurately and efficiently process customer transactions; payments, refunds/exchanges and gift cards
- Support in store and off site events as needed
- This role may have keyholder responsibilities including opening and closing the store, including handling alarms, cash management, and ensuring the store is secure.
YOUR SKILLS AND EXPERIENCE
- High School Diploma or GED preferred
- Retail and/or sales experience preferred
- Excellent customer service and interpersonal skills required
- Flexibility to work weekends and holidays required
- Commitment to creating an inclusive and supportive space for every person who enters the Mountain Studio
- Proactive learner who’s eager to be part of a new, growing Stio team
- Computer proficiency and POS experience
- Commitment to Stio's Mission, Vision, and values
THE FINE PRINT
- Roles are part-time, hourly, non-exempt
- Flexible shifts throughout the week
- Gear allowance each season for Stio gear and generous employee discount
- Holiday pay, industry discounts, and more!
- Employee Assistance Program
- Must be able to move around the retail space, move upwards of 50 lbs and occasionally traverse ladders
- Hourly rate $16-$19 DOE
This job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, we reserve the right to revise the job or to require that other or different tasks be performed. Stio is an equal opportunity employer of all qualified individuals, including minorities, BIPOC, LGBTQ+, veterans & individuals with disabilities.
Life at Stio
Thrive Here & What We Value1. Stio is an omnichannel mountain brand that designs, develops and sells beautiful, functional, and innovative apparel, footwear and other accessories infused with the soul of the mountain lifestyle. | 2. Stio draws inspiration from the surrounding Teton Range and offers product via Stio.com, catalog, B2B and its Mountain Studio® retail locations. | 3. Stio lives and loves mountain life, and as such sees itself as caretakers of the resources that provide it. | 4. Stio is proud partners of Protect Our Winters and the Conservation Alliance among many other organizations. | 5. Stio has a strong preferred materials platform, uses Bluesign® approved textiles wherever possible, audits its supply chains for best practices, and operates its workplaces responsibly. | 6. Stio thinks that outside is the best side and that you can’t improve on nature. It’s good for mind, body and soul, and it’s Stio's responsibility to help enable access for all people, regardless of race, gender, beliefs, background or ability. | 7. Stio strives for inclusion at Stio and in its local and national communities.</s> | 1. Stio is an OmniChannel Mountain Brand that Designs, Develops, and Sells Beautiful, Functional, and Innovative Apparel, Footwear, and Other Accessories Infused with the Soul of the Mountain Lifestyle. | 2. Stio Draws Inspiration from the Surrounding Teton Range and Offers Product via Stio.com, Catalog, B2B, and its Mountain Studio® Retail Locations. | 3. Stio Lives and Loves Mountain Life and Sees Itself as Caretakers of the Resources that Provide It. | 4. Stio is Proud Partner of Protect Our Winters and the Conservation Alliance among Many Other Organizations. | 6. Stio Thinks That Outside is the Best Side and that You Can’t Improve on Nature. It’s Good for Mind, Body, and Soul, and It’s Our Responsibility to Help Enable Access for All People, Regardless of Race, Gender, Beliefs, Background or Ability. | 1. Stio is a mountain apparel brand that designs, develops, and sells beautiful, functional, and innovative apparel infused with the soul of the mountain lifestyle. | 2. With headquarters in Jackson, Wyoming, Stio draws inspiration from the surrounding Teton Range and offers products via Stio.com, catalog and our Mountain Studio® retail locations. | 3. Stio is an equal opportunity employer of all qualified individuals, including minorities, BIPOC, LGBTQ+, veterans & individuals with disabilities.</s> | 1. Inclusive and supportive space for every person who enters the Mountain Studio | 2. Dynamic, cohesive team that provides a customer experience through connection, topquality product education, and a passion for our products and company. | 3. Gear allowance each season for Stio gear and generous employee discount | 4. Holiday pay, industry discounts, and more! | 5. Employee Assistance Program</s> | Stio is an omni-channel mountain brand that designs, develops and sells beautiful, functional, and innovative apparel, footwear, and other accessories infused with the soul of the mountain lifestyle. | Headquarters are located in Jackson, Wyoming | Stio draws inspiration from the surrounding Teton Range and offers product via Stio.com, catalog, and its Mountain Studio® retail locations. | Stio is proud to be partners of Protect Our Winters and the Conservation Alliance among many other organizations. | Stio strives for inclusion at Stio and in local/national communities.</s> | 1. Caretakers of mountain resources | 2. Partnerships with organizations that promote sustainability and conservation | 3. Inclusion at Stio and in local and national communities | 4. Emphasis on outdoor activities and nature preservation | 5. Strong preferred materials platform, use of Bluesign® approved textiles, auditing supply chains for best practices, and operating workplaces responsibly.</s> | 1. Stio is an equal opportunity employer of all qualified individuals, including minorities, BIPOC, LGBTQ+, veterans & individuals with disabilities. | 2. Generous employee discount, holiday pay, industry perks, and more | 3. Employee Assistance Program | 4. Must be able to move around the retail space for 810 hours per day | 5. Must be able to move items upwards of 50 lbs, occasionally traverse ladders</s> | 1. Inclusive and Supportive Space for All Employees | 2. Passionate about Products and Company | 3. Dynamic and Cohesive Team | 4. TopQuality Product Education | 5. Connection with Customers</s> | Emphasis on sustainability and environmental responsibility | Focus on inclusion and accessibility for all people | Encourages creativity and innovation | Provides opportunities for growth and development within the company | Offers perks such as gear testing and paid time off policies.
