Business Development Director
Location: Phoenix, AZ (On-Site - 5 days/week) Department: SalesReports to: Chief Revenue OfficerThe Business Development Director runs the top of Raintree’s sales funnel by successfully converting marketing generated leads and identifying/generating new sales opportunities via strategic outbound activities. The Director expertly motivates and manages a high performing team of Business Development Representatives (BDRs), helps improve overall sales processes, drives efficiencies, and quantifies and constantly recalibrates investments and efforts. Duties and Responsibilities
- Lead, hire, train, mentor, and motivate a high caliber team of BDRs, establishing clear expectations/goals, and ensuring the overall productivity of the team.
- Generate, qualify, and convert new prospect leads through the management of the Business Development team.
- Constantly assess the processes and productivity of the team and make recommendations to improve, streamline, and enhance Raintree’s overall lead generation and qualification processes, as well as the hand off process between the BDRs and Sales.
- Partner with Marketing to align on campaign messaging, tactics and definitions of success.
- Research and identify sales opportunities in specific target markets by competitor, geography, role, and size.
- Lead processes with the BDR team to regularly meet (daily/weekly) with Sales Account Executives on all opportunities (new and existing), messaging, and tactics to ensure transparency and total alignment.
- Complete BDR reviews of the team on a quarterly basis and ensures all team members are meeting/exceeding clearly defined productivity expectations.
- Work in conjunction with the CMO and CRO to establish a BDR career growth plan based on milestones of productivity with shared accountability for the ability to move into other areas of the company when meeting/exceeding expectations.
- Oversee and lead Salesforce data inputs from the BDR team, ensuring every opportunity follows the proper procedures and adheres to the established SLAs.
- Personally oversee every lead that enters the funnel in real time to ensure nothing is dropped.
- Prepare and present regular forecast reviews and performance reports to Revenue Leadership.
- Establish protocols and processes for providing frontline feedback to Product Marketing, Product, and Sales on a regular basis.
Position Proficiencies and Requirements
- Bachelor's degree or relevant work experience in a similar role.
- Proven player/coach background with at least 3 years experience in developing and leading business development teams, preferably within SaaS or Healthcare IT industries.
- Expert ability to interview/identify new talent and train/mentor/coach team members into high-performing employees and a “career-defining” environment.
- Strong working knowledge of Salesforce, Hubspot, Outreach, LinkedIn Sales Navigator and/or other sales outreach systems is preferred.
- Knowledge of EMR and other healthcare clinical applications and/or RCM experience is a plus.
- Experience in applying lead qualification and discovery methodologies such as BANT and MEDDPICC a plus.
- Strong negotiation and influencing skills, with the ability to navigate complex sales cycles.
- Self-motivated and results-driven with a proven ability to meet or exceed targets and drive revenue growth.
Competencies to Drive Success
- Exceptional communication, interpersonal, and networking skills, with the ability to build teams and maintain relationships with key stakeholders at all levels.
- Strategic thinker with the ability to identify and pursue new business opportunities, think creatively, and develop innovative solutions .
- Analytical mindset with the ability to analyze market trends, customer data, and financial metrics to inform business development strategies and decision-making.
- Excellent organizational and time management skills, with the ability to manage multiple priorities and deliver high-quality results within tight deadlines.
- Knowledge of the SaaS/Healthcare IT industry landscape, including key players, trends, and emerging technologies is a plus.
Our Perks
- Paid Time Off/11 Paid Holidays/Year-End Holiday Break
- Health, Dental, Vision, HSA/FSA
- 401K with Company Match
- Disability & Life Insurance
- Employee Assistance Program
- Paid Parental Leave
About Raintree Systems
Raintree is the preeminent platform for enterprise and mid-sized therapy provider organizations. Our award-winning solutions in patient engagement and communications, clinical documentation, revenue cycle management (RCM), and business intelligence are tailored to the needs of physical therapy, occupational therapy, speech therapy, and ABA practices across all treatment settings.
Our Core Values
We put our Clients First - We are Open and Honest - We are
Disciplined, Yet Flexible
We love to Solve Problems - We are Committed to Greatness - We are a High Performance TeamRaintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Life at Raintree Systems
Thrive Here & What We Value1. Remote First Technology Company | 2. Emphasis on Innovation and Continual Process Improvement | 3. Passionate about Providing Quality Customer Service and Contributing to Team Success | 4. HIPAA Compliant Work Environment Required for This Role | 5. Employee Assistance Program Available</s> | 1. Remote work/Work From Home | 2. Paid Time Off/11 Paid Holidays/YearEnd Holiday Break | 3. Health, Dental, Vision, HSA/FSA | 4. 401K with Company Match | 5. Disability & Life Insurance | 6. Employee Assistance Program | 7. Paid Parental Leave | 8. Core Values: put clients first, open and honest, disciplined yet flexible, love to solve problems, committed to greatness, high performance team</s> | 3. Health, Dental, Vision, HSA/FSA,401K with Company Match | 4. Disability & Life Insurance | 6. Paid Parental Leave | 7. We put our Clients First We are Open and Honest - We are Disciplined, Yet Flexible | 8. We love to Solve Problems We are Committed to Greatness - We are a High Performance Team</s> | Raintree Systems values its employees and aims to provide them with game-changing career-defining moments that propel them to new heights. | The company is committed to being the best place for the best people, and looks for ambitious, creative thinkers ready to make an impact. | At Raintree, your ideas drive real change, your growth is limitless, and the work you do will touch millions of lives. | The company aims to be a high-performance team that values discipline yet flexibility, problem-solving, and greatness. | Raintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</s> | Raintree values putting clients first and being open and honest | Emphasizes discipline while remaining flexible | Loves solving problems and is committed to greatness | Values high performance teams</s> | 1. Clientcentric approach | 2. Open and honest communication | 3. Disciplined yet flexible work style | 4. Love for solving problems | 5. Committed to greatness | 6. Highperformance team culture</s> | 1. Open and honest communication | 2. Disciplined, yet flexible approach | 3. Love for solving problems | 4. Committed to greatness | 5. High performance team</s> | 2. Emphasis on using technology to solve problems | 3. Collaborative environment with stakeholders at all levels | 4. Core values include putting clients first, being open and honest, disciplined yet flexible, loving to solve problems, committed to greatness, and a highperformance team. | 5. Equal employment opportunities for all employees and applicants for employment, prohibiting discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</s> | 1. Raintree is committed to putting clients first and providing highquality solutions tailored to their needs. | 2. The company values open and honest communication, discipline, flexibility, problemsolving, commitment to greatness, and being a high-performance team. | 3. Raintree provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. | 4. The company offers remote work/work from home options, paid time off/11 paid holidays/yearend holiday break, health, dental, vision, HSA/FSA, 401K with Company Match, disability & life insurance, employee assistance program, and paid parental leave.</s> | 1. Raintree Systems puts its clients first and values open and honest communication. | 2. The company is disciplined yet flexible in its approach to problemsolving. | 3. Raintree loves to solve problems and is committed to greatness. | 4. The company fosters a highperformance team culture.</s> | 3. Commitment to Solving Problems | 4. High Performance Team | 5. Equal Employment Opportunities for All Employees and Applicants</s> | Raintree Systems values its employees and provides equal employment opportunities to all employees and applicants for employment. | The company is committed to being the best place for the best people, and aims to create a collaborative environment where ideas drive real change and growth is limitless. | Raintree Systems offers remote work options and paid time off/11 paid holidays/year-end holiday break. | The company provides health, dental, vision, HSA/FSA, 401K with Company Match, disability & life insurance, employee assistance program, and paid parental leave.</s> | 1. Raintree Systems is committed to providing equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. | 2. Raintree Systems values teamwork and cooperation for team unity and provides focus and motivational support to achieve excellence in client satisfaction. | 3. Raintree Systems is committed to solving complex problems and providing meaningful analyses through verbal and written presentations. | 4. Raintree Systems fosters a highperformance team that is passionate about shaping the future of therapy technology while advancing careers alongside dedicated professionals who are as committed to success as employees are.</s> | 1. Raintree is committed to putting clients first and providing awardwinning solutions in patient engagement and communications, clinical documentation, revenue cycle management (RCM), and business intelligence. | 2. The company values open and honest communication, discipline, flexibility, problemsolving, commitment to greatness, and high performance. | 2. The company is disciplined yet flexible and loves to solve problems. | 3. They are committed to greatness and strive to be a highperformance team. | 4. Raintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. | 5. The company offers remote work/work from home options for eligible employees.</s> | 1. Collaborative team environment with opportunities for growth | 2. Tightknit team with team events | 3. Modern development practices and a continuous learning culture with an individual development plan and career guidance | 4. Competitive compensation and benefits package | 5. Paid bonus vacation during Christmas week | 6. Stebby for the health and sports bonus | 7. Keep full salary when on military exercises | 8. Beautiful office space in Tartu with flexible work arrangements | 9. Dedicated mentorship and ongoing support from senior engineers to ensure you thrive from day one</s> | 1. We put our Clients First We are Open and Honest - We are Disciplined, Yet Flexible | 2. We love to Solve Problems We are Committed to Greatness - We are a High Performance Team</s> | 1. Innovation: Dive into the world of Medical SaaS with the industryleading Therapy EMR. | 2. Impact: Be at the forefront, shaping the future of healthcare by driving transformative business solutions. | 3. Career Advancement: Seize the unique opportunity to fasttrack from foundational skills to a closing role in a dynamic convergence of tech and healthcare. | 4. Competencies for Success: Exceptional verbal, listening, and written communication skills. Analytical problemsolving skills. Accountable ownership of responsibilities and outcomes. Relationship-building skills. Strong customer focus prioritizing client success at all times.</s> | 8. HIPAA Compliant Environment | 9. Controlled and Dedicated Workspace Required to be Successful</s> | 3. Selfmotivated individuals encouraged to take on new challenges and motivate teams in fostering solutions to the hurdles they face. | 4. Ownership for what we do, whether supporting IT infrastructure, IT Applications, or developing new technology inhouse. | 5. Passionate about providing quality customer service and contributing to team success.</s> | Raintree Systems values its employees and aims to be the best place for the best people. They are committed to their success as much as they are. | The company encourages creativity and innovation in its employees, providing opportunities for career-defining moments that propel them to new heights. | Raintree Systems is dedicated to shaping the future of therapy technology while advancing careers alongside other professionals who are equally committed to success. | They prioritize continuous learning and improvement, with a mindset of always striving to be better. This includes being open and honest in all interactions, disciplined yet flexible, and committed to greatness.</s> | 1. Raintree Systems aims to be the best place for the best people. | 2. They are looking for ambitious, creative thinkers ready to make an impact. | 3. At Raintree, your ideas drive real change, your growth is limitless, and the work you do will touch millions of lives. | 4. Ready to ignite your career and leave a lasting legacy? Join us and be part of something extraordinary. | 5. They aim to foster effective communication and collaboration across departments to ensure smooth execution of product development and delivery.</s> | 2. Mostly work on greenfield projects | 3. Tightknit team with team events | 4. Modern development practices and a continuous learning culture with an individual development plan and career guidance | 5. Competitive compensation and benefits package | 6. Paid bonus vacation during Christmas week | 7. Stebby for the health and sports bonus | 8. Keep full salary when on military exercises | 9. Beautiful office space in Tartu with flexible work arrangements</s> | 2. Paid Time Off/11, Paid Holidays/YearEnd Holiday Break | 8. Core Values: Putting Clients First, Open and Honest, Disciplined Yet Flexible, Solving Problems, Committed to Greatness, High Performance Team</s>
