Reporting to: Head of ProcessRole purpose:
Empower operating teams by driving efficiency, ensuring accountability and operational integrity. You will create new processes and systems as well as improve existing ones. The ideal candidate is a well-rounded, data-driven businessperson who excels in data analysis, project management, stakeholder management, and communication.
Key Responsibilities:
- Achieve deep understanding of business needs and processes
- Engage business leaders on current processes, gaps, and anticipated changes
- Drive efficiency through process mapping and identification of opportunities
- Create systems for operating teams to use, primarily in Google Cloud Platform
- Provide initial training and support for operating teams until they are self-sufficient
- Design and conduct experiments to quantitatively identify best practices
Qualifications (Required):
- SQL
- Spreadsheet management
Qualifications (Preferred):
- University degree in a quantitative field
- Computer Science, Actuarial Science, Engineering, Statistics, Econ, Math, MIS
- Dashboarding
- Python
Your journey to becoming a rockstar process analyst:
- 1st two weeks: Learning the business
- You will complete side by sides with various departments, watching operating teams do their jobs and learning how various functions connect to each other
- 2nd two weeks: Learning the trade
- You will work with other process analysts to support their ongoing system development and optimization. You may also have an internship with our analytics team to sharpen your data skills and acquaint you to GCP
- Months 2-3: Taking Ownership & Adding Value
- Supported by your manager and team, you will own a project from end-to-end
- Life as a process analyst:We have daily morning huddles, weekly 1:1s with your manager, and regular side-by-sides with operating teams. Work from home 1 day per week, travel ~10%.
Only shortlisted candidates will be contacted.
Life at Watu
Thrive Here & What We ValueDaily morning huddles | Weekly 1:1s with manager | Regular side-by-sides with operating teams | Work from home 1 day per week, travel ~10% | Only shortlisted candidates will be contacted.</s> | 1. Dynamic and Collaborative Working Environment | 2. ValueDriven Company with a Strong Growth Trajectory | 3. Attractive Medical Insurance Package, including Family Coverage | 4. Generous Leave Allowance and Additional Employee Benefits | 5. Opportunity to be Part of a Leading Asset Finance Company in Africa</s> | 1. CustomerCentric Approach | 2. FocusDriven Company | 3. Commitment to Empowering Entrepreneurs | 4. Rapid Business Growth | 5. Community Engagement and Commitment</s> | 1. Be a part of an international, dynamic, and driven team that has set their aspirations high and work hard to achieve those | 2. Opportunities to learn and grow together with us | 3. Competitive compensation package | 4. Health benefits</s> | 1. Collaborative and supportive work environment | 2. Opportunities to learn and grow together with us. | 3. Be a part of an international, dynamic and driven team that has set their aspirations high and work hard to achieve those.</s> | 1. Passion for financial technology and commitment to driving financial inclusion | 2. Proven experience in managing and motivating highperforming sales teams | 3. A knack for thinking outside the box, exploring new avenues, and staying ahead of curve | 4. Exceptional customer relationship skills and a genuine desire to make a positive impact on people's lives | 5. The ability to thrive in a dynamic, fastpaced environment and embrace change as an opportunity | 6. Learn and grow with Watu. We empower our employees to be the leaders our people want to follow. | 7. Keep updated on any changes in policies, schedules and product knowledge to the team.</s> | 1. Focusdriven and customer-centric | 2. Believes everyone deserves the opportunity to be an entrepreneur and achieve their ambitious goals in life. | 3. Sees Africa's bright and prosperous future and wants to be part of making it a reality. | 4. Empowers Entrepreneurs by providing the means needed to move and improve lives. | 5. Growing rapidly, currently based in Kenya, Uganda, Nigeria, Sierra Leone and Tanzania, with over 2000 employees globally. | 6. Ambitious and creative team of smart individuals who make a difference. | 7. Values integrity, empathy, independent problem solving, humility, motivation, resultdriven, people & leadership skills. | 8. Embraces, leads and embeds change. | 9. Actively demonstrates the values of Watu. | 10. Leads, attends and participates in team meetings. | 11. Motivates, coaches and develops others. | 12. Strong Ethics and Standards.</s> | 3. Sees Africa’s bright and prosperous future and wants to be part of making it a reality | 5. Passionate about finance, technology, and driving financial inclusion</s> | 1. Collaborative work environment | 2. Emphasis on continuous learning and development | 3. Focus on innovation and creativity | 4. Encouragement of open feedback and constructive criticism | 5. Strong commitment to customer satisfaction</s> | 1. Equal opportunities employer | 2. Vibrant company where ideas and passion are welcomed | 3. Commitment to Empower Entrepreneurs by providing the means needed to move and improve in their lives. | 4. Pioneers of Africa’s movement toward ‘clean and green mobility’ through financing of new electric motorbikes.</s> | Mission-driven and customer-centric company | Empowers entrepreneurs to start, grow, and achieve their goals in life | Commitment to quality and reliability of information systems through automated testing processes | Focus on maintaining high standards of software quality, optimizing testing workflows, and proactively identifying potential issues to minimize risk | Collaborative environment with cross-functional teams | Willingness to learn and adapt to new tools and technologies | Code review and refactoring skills with a focus on optimization</s> | 1. Focusdriven and customer-centric company | 2. Committed to aiding entrepreneurs achieve their financial goals | 3. Rapidly growing business with over 300,000 customers | 4. International, dynamic, and driven team | 5. Opportunities for learning and growth together with the company | 6. Competitive compensation package and health benefits</s> | 2. Belief in Everyone Deserving Entrepreneurial Opportunities | 3. Africa's FastestGrowing Asset Finance Company | 4. Vision to Provide Asset Financing for Motorcycles and ThreeWheelers | 5. Empowering Entrepreneurs by Providing the Means Needed to Move and Improve Lives | 6. Dynamic Team of Smart Individuals | 7. Ambitious and Creative Team | 8. Proactive and SelfMotivated Employees | 9. Continuous Improvement in Efficiency, Productivity, and Customer Experience | 10. Training Sessions Offered for Skill Development and Knowledge Sharing</s> | 1. MissionDriven: Empowering Entrepreneurs | 2. CustomerCentric Approach | 3. Passionate about our mission to empower entrepreneurs | 4. SelfMotivated and Flexible Work Environment | 5. Strong Leadership Skills and Teamwork | 6. Ethical and Compliant Professional with no criminal records. | 7. Fastpaced and Dynamic Working Environment | 8. Focus on Continuous Improvement and Innovation.</s> | Equal opportunity employer and maintains a zero-tolerance policy towards corruption | Strongly encourages women and persons with disabilities who meet the job requirements to apply | Does not charge any fees at any stage of the recruitment process | Disqualifies individuals found engaging in canvassing or lobbying practices | Only shortlisted candidates will be contacted for interviews. | 1. Purposedriven team committed to empowering communities. | 2. Work with one of Africa’s fastestgrowing fintech companies. | 3. Drive regional financial innovation and inclusion.</s>
