Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world’s biggest brands. The future of data resilience is here - go fearlessly forward with us.
The Channel Development Representative is responsible for enabling and supporting non-managed partners. This role is responsible for providing reactive assistance to all non-managed partners who contact Veeam.
Responsibilities:
- Providing support for our partners (e.g. licensing support and product-related questions for Veeam products)
- Managing the pipeline flow from these partners by registering Deals within our 48-hour SLA
- Enrolling and activating new partners who request to join the Veeam ProPartner Network
- Aligning with other team members, such as Distribution Managers (field or Inside), to efficiently and optimally manage partner inquiries
- Developing strong working knowledge of Veeam software products and the benefits they offer to potential and existing partners
- Driving adoption of the ProPartner Portal and Partner University
- Leveraging long-term partnership through ad-hoc activities (e.g. reactivation campaigns on call-out days)
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field preferred
- Fluent Italian & English
- Strong communication and interpersonal skills
- Ability to thrive in a fast-paced, goal-oriented environment
- Ability to multi-task, prioritize, and manage time effectively
- Previous sales or customer service experience is a plus but not mandatory
- Proven ability to work independently and collaboratively
- Excellent correspondence skills (Outlook, Instant Messaging, and over the phone)
- A passion for and a willingness to learn about our products and services
We offer:
- Hybrid working schedule (3 days office/2 days remote from home)
- Private medical insurance for you, one adult dependent, and your children
- Meal tickets
- Private pension plan
- Life insurance
- Vision reimbursement
- Annual leave and additional vacation days based on tenure
- Cafeteria Benefit Plan where you will be able to flexibly customize your benefits package based on your budget and personal needs
- Veeam Care Days – additional 24 hours for your volunteering activities
- Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (Percipio, Athena, O’Reilly) and mentoring through our MentorLab program
#LI-AP1Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice. The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.
By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.
