INFO SYSTEMS ANALYST II - ATLANTA, GA OR SPOKANE, WA

Help plan, design, launch, and manage efficient business, financial and operations systems in support of core organization functions and business processes. Help gather and analyze data in support of business cases, proposed projects, and systems requirements. Help support business activities by ensuring proper functioning of assigned systems and a thorough understanding of business processes. Partner with business owners and key stakeholders on process improvement to ensure alignment with strategic business goals.The salary range for this position is $73,800.00 - $123,00.00.The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and performance.This position is bonus eligible, with a target value of 10% of salary.System Management:

• Help define business, financial and operations requirements and system goals by engaging decision makers, system owners and end users in the process.
• Responsible for the reliable and functional day-to-day performance of assigned business systems. Serve as the primary contact for assigned systems.
• Help identify and resolve systems and process problems and identify processes that can improve or further leverage these systems.
• Review all enhancement and change requests that relate to assigned systems.
• Coordinate all vendor or internal resources making changes to assigned systems.
• Report schedules, milestones, and progress of changes.
• Direct the development, testing and implementation of process improvements.
• Gather, develop, and maintain documentation on assigned systems and interfaces.
• Coordinate and direct internal and external resources as needed.
• Manage vendor delivery of contracted work.
• Assist in new system evaluations.

Project Management:

• Manage planning, execution, and implementation of assigned small to medium technical projects.
• Develop basic project schedules, including tasks, timelines, and dependencies.
• Delegate project tasks to project team members and ensure completion.
• Evaluate project performance and suggest process improvements.
• Manage project vendors to ensure business and project needs are met, escalating as needed.
• Ensure project success focusing on delivery within budget, timeline, and scope.
• Communicate with stakeholders, ensuring alignment and managing expectations, and escalating as needed.
• Ensure project compliance with IT SDLC processes.

Application User Support:

• Coordinate user training of assigned business systems.
• Develop understanding of business processes being supported.
• Provide detailed analysis of assigned business systems data as needed.
• Assist users and data owners in resolving issues.
• Identify tasks that can be automated when possible and appropriate.
• Advise users and data owners on technical issues and company policies as they relate to assigned business systems.
• Manage users’ expectations of assigned business systems.

Compliance and Documentation:

• Ensure compliance with departmental, corporate, and governmental policies and procedures.
• Perform regular audits of key SOX controls.
• Coordinate with data owners and auditors to ensure policies and procedures are being adhered to.
• Gather and maintain documentation that has been identified as critical to maintaining SOX compliance.
• Revise policies as determined by internal or external auditors.
• Provide data or documentation to internal or external auditors as requested.

New System Evaluation:

• Gather requirements of replacement systems.
• Investigate replacement systems or same system upgrades as they become available.
• Coordinate personnel and resources required to effectively test systems.
• Analyze the abilities of new systems.
• Evaluate requirements’ compliance.
• Assist in system scoping and feasibility studies.

Requirements:

• Bachelor’s degree in information systems, computer science or related field (desired) or
• Minimum of four (4) years of direct, relevant work experience or training in software support and/or development.
• Broad exposure to different technologies, software or otherwise
• Performs tasks and projects with a moderate level of supervision or guidance
• Continues to build knowledge of the organization, processes and customers.
• Practical knowledge in importing data for use in report software, spreadsheets, graphs, etc.
• Experience supporting software applications that are hosted, on-prem or both.
• Ability to interact with a diverse user base in a competent and professional manner
• Ability to coordinate and manage system upgrades across a broad geographical base
• Exposure to system quality assurance (QA) and testing methodologies
• Problem resolution skills
• Project and time management skills
• Presentation and training skills
• Excellent communications skills (written and verbal)
• Exposure to reporting and visualization tools such as PowerBI
• Exposure to MS SQL Server for data analysis
• Exposure to NoCode/LowCode for AI technologies
• Primarily office environment: personal protective equipment required in mill areas
• Occasional evening and weekend work to meet deadlines.

We offer a comprehensive benefit package that includes medical, dental, vision, 401(k), life and disability insurance, paid time off and additional voluntary benefits.

PotlatchDeltic is an EEO/Veteran/Disabled Employer.