Sales Solutions Consultant

POSITION SUMMARY:

RESPONSIBILITIES:

Client Relationship

• Serve as the primary point of  contact for current clients, ensuring high retention, driving consistent usage, and identifying expansion opportunities.
• Responsible for pipeline development and closing new deals to fuel Chmura’s growth.
• Develop strong client relationships, conduct needs assessments, and demonstrate how Chmura’s solutions will support their business goals.
• Lead renewal discussions and drive upselling and cross-selling opportunities.
• Keep clients updated on the most current Chmura products for effective upselling and cross-selling opportunities. 
• Articulate and demonstrate Chmura’s unique Saas & DaaS offerings, solutions, and functional value. 
• Conducting quarterly check-ins with all JobsEQ clients. 
• Track relevant client activities utilizing Customer Relationship Management (CRM) programs.
• Manage client licensing activation and ad hoc requests.
• Oversee new client onboarding activities.
• Address client questions and concerns by providing solution-oriented responses.
• Monitor and assess competitor activities to guide and adjust sales and retention strategies.
• Assist Chmura’s Finance department with client renewals and past-due invoices.
• Must attain expert product knowledge and become JobsEQ Fit certified within 90 days of hire. 

Business  Development:

• Develop and manage a healthy pipeline of qualified opportunities through outbound outreach and warm leads.
• Conduct discovery calls, product demos, and follow-ups with prospects.
• Collaborate with the marketing  team to leverage campaigns and content to support prospecting efforts.
• Negotiate and close new business deals to meet or exceed individual revenue targets.
• Maintain accurate and up-to-date records in Salesforce.
• Other duties as assigned.

EDUCATION, CREDENTIALS, AND EXPERIENCE:

• An associate’s degree in business  or a related field is required; a bachelor’s degree is preferred. 
• A minimum of two years’ experience in sales, account management, or a relevant role in the industry.
• Proven work history of effectiveness in a team setting; previous experience in a high-volume technology sales or client outreach environment preferred. 
• Demonstrated experience in managing and maintaining client relationships.  
• Familiarity with Customer Relationship Management (CRM) software packages; Salesforce experience is a plus.  

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong verbal and written communication and presentation skills for interacting with clients and internal Chmura teams.
• Skilled in problem-solving and strategic thinking to find effective solutions to client issues.
• Working knowledge of sales cycles, lead generation, and client retention strategies.
• Strong negotiation skills to manage client expectations and close sales agreements.
• Highly skilled in building and maintaining working relationships.
• Time management and multi-tasking abilities to manage multiple clients, responsibilities, and deadlines.
• High technical proficiency, including Microsoft Office, CRM software, and presentation tools.
• Ability to interpret client data and metrics to inform sales and retention strategies.

WORK ENVIRONMENT

• Primarily office-based with a professional, collaborative, and fast-paced atmosphere.
• Frequent use of computers, video conferencing tools, and CRM software.
• May require occasional travel to client sites, conferences, or trade shows (typically less than 25%).

PHYSICAL REQUIREMENTS

• Prolonged periods sitting at a desk and working on a computer.
• Ability to conduct live or virtual software demonstrations, which may involve standing or presenting for extended periods.
• Must be able to lift up to 15 pounds occasionally (e.g., demo equipment or promotional materials).
• Clear verbal communication is essential for client interactions and presentations.
• Visual acuity required for reading reports, analyzing data, and viewing software interfaces.