Job title
Technical Healthcare Project Manager (Temp Role)ClassificationPart Time - TempReports toJeff Taylor, VP of Product ManagementWe care about our customers.We care about our employees.We are transparent.We are collaborative.We are flexible.We are fair.Position Purpose & FocusThe Technical Healthcare Project Manager is responsible for leading external EHR integration projects and supporting ad hoc internal initiatives. This role focuses primarily on coordinating the implementation of EHR integrations for data exchange and workflow integration with healthcare systems.
The Technical Healthcare Project Manager will work closely with engineering teams, client experience, operations, and support teams to ensure successful project delivery. Additionally, this role may support internal projects and documentation standardization across departments. The ideal candidate will be comfortable working in a nimble environment and excel at triaging issues and coordinating across multiple stakeholders.Essential Duties & Responsibilities
- Lead external EHR integration projects ensuring adherence to 6-12 week project timelines
- Coordinate with engineering teams, client experience, operations, and support teams to ensure seamless project execution
- Facilitate communication between technical experts and stakeholders
- Triage integration issues and coordinate resolution across multiple teams
- Maintain project documentation and ensure all integration requirements are met
- Support internal system implementation projects and documentation standardization initiatives
- Develop and maintain project plans, timelines, and status reports for all assigned projects
- Facilitate project meetings and communicate project status to stakeholders
- Identify and escalate project risks, issues, and dependencies in a timely manner
- Ensure project deliverables meet quality standards and client requirements
- Collaborate with cross-functional teams to understand and document internal workflows
- Support process improvement initiatives across departments
- Other duties as requested
Qualifications | Competencies | Success FactorsQualifications:
- Minimum 2 years of project management experience
- Experience in a healthcare setting
- H.S. diploma or equivalent required
Competencies:
- Familiarity with FHIR Standards
- Demonstrated experience with ticketing and project management tools
- Strong organizational and time management skills
- Excellent communication and interpersonal skills
- Ability to work collaboratively across multiple departments
- Problem-solving skills and ability to triage issues effectively
- Comfortable working with technical teams and subject matter experts
- Detail oriented with strong attention to accuracy
- Ability to work independently and manage multiple projects simultaneously
- Self-directed with ability to prioritize tasks in a fast-paced environment
- Proficient with project management software and tools
- Ability to work effectively in a nimble, fast-changing environment
- Knowledgeable in EHR terminology, function, and integrations - particularly Epic & athenaHealth
- Familiarity with HIPAA guidelines
Success Factors
- Strong stakeholder management and relationship building skills
- Ability to facilitate cross-functional collaboration
- Excellent project coordination and execution capabilities
- Proactive approach to issue identification and resolution
- Strong sense of urgency and commitment to meeting deadlines
- Adaptability and flexibility in a dynamic work environment
- Clear and concise communication style
- Ability to work effectively under pressure and manage competing priorities
KPIs | Metrics
- EHR integration projects completed on time and within scope
- Stakeholder satisfaction across internal and external stakeholders
- Effective issue resolution and escalation management
- Quality of project documentation and communication
