Storage Administrator

Independent SoftwareAnnapolis Junction, Maryland, United StatesOnsite

What You Will Do:

As a Storage Administrator, Level 3, you will play a critical role in managing, securing, and maintaining enterprise-grade storage systems. You will lead the configuration and troubleshooting of NetApp and Commvault environments, contribute to documentation and process improvement, and support the infrastructure through mentorship and collaboration. This position involves proactive performance monitoring, security compliance, and participating in an on-call rotation to support 24/7 operations.This is a great opportunity to work with cutting-edge storage technologies and collaborate with cross-functional teams in engineering and security.

You'll have the chance to lead through mentorship, gain exposure to automation and enterprise backup tools, and directly impact system performance and data resilience in a complex infrastructure environment.

Key Responsibilities:

Install, configure, maintain, and troubleshoot database and system backups
Diagnose and resolve technical issues related to NetApp and Commvault storage systems
Develop and maintain detailed technical documentation, including SOPs and best practices
Mentor and train junior and mid-level support engineers
Ensure all storage environments meet security compliance standards
Monitor and report on key metrics to maintain service health and availability
Stay current on NetApp technologies and certifications
Collaborate with engineering, security, and other cross-functional teams
Participate in the 24/7 on-call support rotation for critical storage issues

Required Skills and Qualifications:

Proven experience troubleshooting and resolving complex storage performance issues
Strong knowledge of both Windows and UNIX operating systems
Ability to manage enterprise storage systems with a focus on availability and security
Strong documentation and communication skills
Ability to work independently and as part of a collaborative technical team

Desired Skills:

Proficiency in NAS protocols (NFS, SMB)
Familiarity with NetApp ONTAP and related technologies such as Snapshot, SnapVault, SnapMirror, FlexVol, FlexClone, FabricPool, and Object Storage
Experience with NetApp StorageGRID
Understanding of virtualization platforms (e.g., VMware) and storage integration
Knowledge of automation and scripting (e.g., PowerShell, Python)
Infrastructure and application design awareness for recommending storage solutions
Track record of designing and managing enterprise storage environments

Education and Experience:

Candidates must meet one of the following education and experience requirements:

High School Diploma or GED and 20+ years of relevant technical experienceOR
Bachelor’s degree in a related field and 15+ years of relevant IT experience

Certifications:

DoD 8570 IAT Level II or higher is required.
NetApp ONTAP certifications (e.g., NCDA, NCIE) (Preferred)
VMware, Python, or storage automation-related certifications (Preferred)

Clearance Requirement:

Must possess an active TS/SCI with Polygraph security clearance to be considered for this role.

Independent Software is an Equal Opportunity Employer EOE, M/F/D/V.

Life at Independent Software

Entrepreneurs who are serious about giving their idea the best chance of success turn to Independent Software. Our product development and acceleration services allow startups to build a solid foundation during the early, risky phase of company formation. Through our A100 Software Developer Apprenticeship Program, we develop emerging local talent and connect these A100 Certified Developers with growing, innovative Partner Companies building their teams. Our A100 for Entrepreneurs program provides a revolutionary product development platform to early stage companies looking to reduce risk and maximize the return on their development budget. Venture Partner Companies accelerate their product and their team through a managed service that provides them with Apprentice teams and expert guidance on topics like Customer Development and Agile. Collaboration is at the heart of everything we do. During the software development process, we take an idea from blank page to beta. Clients become a part of our team even as they maintain control and ownership of what we build together. Working with us is also a gateway to other resources like startup founders, supporters, mentors, investors, and talent.

Thrive Here & What We Value- Independent Software fosters a collaborative work environment where teamwork and open communication are highly valued.- The company prioritizes employee wellbeing with benefits such as health insurance, retirement plans, and paid time off.- Independent Software is an Equal Opportunity Employer (EOE), M/F/D/V.- Emphasis on teamwork and adaptability in a dynamic environment.- Focus on customer communication and relationship building.- Commitment to providing high-quality IT services to clients at all times.- Support for ongoing learning and professional development opportunities.- Independent Software values its employees, offering growth and development opportunities.- The company encourages continuous learning through training programs and mentorship.- Prioritizes worklife balance with flexible schedules and telework options when possible.