We’re Tovala, a food-tech company reinventing home cooking to save consumers time. Through an innovative combination of hardware, software, and fresh food delivery, we make it incredibly simple for anyone to prepare and enjoy delicious, home-cooked meals without sacrificing time to do whatever matters to them. Through our superior technology, product experience and food quality, we have separated Tovala from the busy pack of other meal delivery businesses. In the process, we’ve amassed a loyal, rapidly growing following and our retention, product engagement and customer NPS are all best-in-class. We’ve raised over $100mm from great investors like Left Lane Capital, Origin Ventures, Y Combinator and Comcast Ventures and have invested strongly in building a unique culture that fosters growth, personal development and camaraderie.
Position Summary: The Supply Chain Coordinator will be responsible for supporting supply chain functions including logistics, food and packaging procurement on the weekends and Wednesday nights. Location: Chicago, remote
How you’ll spend your time at Tovala:
- Integrate within the Tovala Supply Chain team and provide support and coverage to logistics, food, packaging and demand planning teams.
- Communicate shortages or delays in product arrival that will affect the production schedule.
- Strategize the recovery plan with the Operations team to expedite or fill in elsewhere with minimal impact to production.
- Follow up on any inbound delivery delays and communicate updated timelines to the Operations team.
- Place Purchase Orders for shortages that are flagged by the Operations team.
- Work closely with the Inventory and Production teams at all facilities.
- Monitor weekend linehaul pickups to ensure timely departures and confirm that loads are arriving on time and in good condition.
- Work closely with freight brokers and carriers to keep shipments on track and resolve any delivery or pickup issues.
- Monitor reefer trailer temperatures and escalate if there are spikes in temperature.
- Monitor driver location and escalate if they have been at a location for a long period of time.
- Track deliveries to verify linehaul trailer arrivals at receivers and confirm that we make service cuts.
- Support and communicate with warehouse teams to address any operational challenges over the weekend.
- Escalate supply issues to the wider team as required.
About you:
- Strong written and verbal communication skills.
- Ability to manage multiple priorities with a high level of attention to detail.
- Basic understanding of procurement, logistics and transportation workflows, and other supply chain functions.
- Comfortable using Microsoft Excel, Google Suite, and open to learning new software tools.
The values we hold dear
Put the team firstWe put what is best for the broader team ahead of what is best for ourselves or our immediate department. Get s#!t done (well)We celebrate people at all levels for delivering high impact work that expands the bounds of what we’re able to do.Connect the dotsWe engage with curiosity to learn how our work impacts others so that we can problem-solve holistically and work collaboratively.Be DirectWe share our perspective openly and directly, even when it feels difficult to do so.Embrace the obstaclesWe rise to meet challenges with a sense of urgency, resolve, and optimism.Champion the customerWe consider and prioritize our customer in all of our decisionsAt Tovala we‘re committed to building a workplace that represents a variety of backgrounds, skills, and perspectives and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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