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GTM Engineer

unitQSan Francisco, California, United StatesHybrid, Onsite

About unitQ


unitQ is a game-changing AI SaaS platform that empowers companies to build the world’s best products by leveraging real-time customer feedback to improve product quality and drive growth. unitQ’s leading AI technology aggregates customer feedback - in every language translated from public and private channels like surveys, reviews, support calls, product usage data, and more - to tell companies precisely what user friction, if fixed, will have the greatest impact. AI insights from unitQ drive higher conversion rates, better customer satisfaction, and more efficient use of engineering resources.Our co-founders Christian Wiklund and Niklas Lindstrom have worked together for over a decade and successfully exited SKOUT, one of the first social networking dating apps with over 50 million installations globally.

unitQ serves category-leading companies like Spotify, Bumble, Zendesk, PayPal, Uber, and more and is backed by leading investors including Accel, Gradient Ventures, and Zendesk Ventures. We are a group of smart, passionate leaders shaping the future of AI and are building a high-performing team.

About The Opportunity


Hybrid working environment (4 days in the office in San Francisco)You will work in our GTM team, supporting daily operations while also identifying opportunitiesto streamline and enhance our go-to-market efforts—especially through emerging tools andAI-driven automation. Deep expertise in every system isn’t required; what’s most important isyour curiosity, adaptability, and hands-on approach to problem solving.

Role Responsibilities:


  • Act as a trusted operational partner to Sales, Marketing, and Revenue Operations by addressing day-to day needs and uncovering opportunities to introduce AI-powered enhancements in areas such as lead management, forecasting, prospecting, and pipeline visibility.
  • Collaborate with leadership to surface friction points in existing workflows and identify ways to streamline, simplify, or automate processes for greater efficiency.
  • Work in close coordination with the CRO to assess, pilot, and implement AI-enabled tools that improve the effectiveness of the sales organization.
  • Take the lead or contribute meaningfully to cross-functional initiatives aimed at refining go-to-market processes and minimizing manual work for frontline teams.
  • Align org to ensure consistent execution of core processes across teams—including pipeline tracking, territory planning, lead distribution, and compensation-related inquiries.
  • Support frontline adoption of tools and process changes, collaborating with Sales Enablement to drive training, documentation, and smooth implementation.

About You:


  • 3–5 years of experience in Revenue or Sales Operations, within a B2B SaaS company.
  • Solid working knowledge of CRM systems, along with experience using at least one sales engagement or intelligence platform (e.g., Gong, Clay, Momentum). Familiarity with AI-powered tools is a must.
  • Naturally curious and proactive—you enjoy exploring new technologies and aren’t afraid to dive in and experiment.
  • Skilled at connecting business challenges with operational or system-level solutions.
  • A hands-on executor who thrives on building and iterating, not just recommending from the sidelines.
  • Familiarity with AI-driven sales technologies and a strong interest in exploring and experimenting with new tools as they emerge.
  • Experience partnering directly with Sales teams, including SDRs, AEs, and frontline managers, to support their daily operations.
  • Motivated by untangling complexity and streamlining go-to-market processes to make life easier for revenue teams.

Benefits:


  • Stock Options
  • Flexible Vacation Policy
  • Medical coverage through BlueShield and Kaiser
  • Dental and Vision coverage through Beam
  • 401(k) Plan
  • Life Insurance
  • FSA and Dependent Care FSA Plans
  • $50/month internet/cell phone/equipment reimbursement
  • Generous leave policies
  • Equinox Gym Memberships - No Equinox near you? We offer a monthly stipend instead!
  • Snacks and dog friendly office environment

At unitQ, we believe that a diverse and inclusive team is key to building a great product. We celebrate the different cultures, perspectives, and experiences reflected across our team and will continue to build a diverse team as we grow.Apply for this job

Life at unitQ

unitQ helps Product Ops, Engineering, Support and QA teams stay on top of product quality by identifying actionable quality issues reported in customer feedback - in any customer feedback channel and any language. Based in Burlingame, California, unitQ was founded by experienced entrepreneurs with the mission to help companies harness their customer feedback to monitor product quality. The small but growing team includes the co-founders of Skout, as well as former VMware engineers and designers. With their backgrounds in consumer software and experience in operating large-scale product deployments, they’ve designed unitQ Monitor to help companies stay on top of global trending product issues, improve their product experience, and align their organizations.
Thrive Here & What We Value* Unlimited vacation policy* Comprehensive medical, dental, and vision coverage* 401(k) plan* Life insurance and FSA/Dependent Care FSA plans* Stock options* Equinox Gym memberships or wellness stipend* Value for diversity and inclusivity.
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