Sales & Key Account Manager
RPM is an international non-asset-based logistics and supply chain solutions company. Our focus is to provide customizable solutions tailored to support today’s complex supply chains. As one of the fastest-growing logistics companies in North America & Europe, RPM executes thousands of shipments per month through a combination of digital innovations and an unwavering commitment to customer success. RPM has evolved as a disruptive and differentiated, end-to-end transportation service provider, to meet the ever-changing needs of its customers.
RPM proudly services some of the most recognizable and transformative companies in the world as The Driving Force in Logistics™Your RoleWe are seeking a highly motivated and skilled Key Account Manager to join our team at a leading finished vehicle logistics brokerage. As a Sales & Key Account Manager, you will be responsible for building and maintaining strong relationships with key clients in the automotive industry, ensuring exceptional customer service, and driving business growth. This role requires experience in finished vehicle logistics or brokerage operations, as well as excellent communication, negotiation, and problem-solving skills.Day-to-Day Responsibilities
- Client Relationship Management
- Build and nurture strong relationships with RPM's key clients in the automotive industry
- Serve as the primary point of contact for key accounts, addressing their needs, concerns, and inquiries
- Understand clients' business objectives, challenges, and requirements to provide tailored logistics solutions
- Collaborate with internal teams to ensure seamless execution of services and exceed client expectations
- Business Development
- Identify opportunities for business growth within existing accounts and new prospects
- Develop and execute strategic account plans to expand market share and increase revenue
- Conduct market research and competitor analysis to stay updated on industry trends and maintain a competitive edge
- Present value propositions and negotiate contracts with clients to maximize profitability
- Operational Excellence
- Work closely with the operations and accounting team to ensure smooth execution of logistics services
- Monitor key performance indicators (KPIs) to assess service quality and proactively address any issues
- Analyze logistics data and generate reports for clients, highlighting performance, cost-saving opportunities, and operational efficiencies.
- Team Collaboration
- Provide guidance and support to internal teams regarding client requirements, service improvements, and issue resolution
- Foster a collaborative and positive work environment that promotes teamwork and high performance
Preferred Qualifications
- Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field
- 3+ years of proven experience as a Sales & Key Account Manager or in a similar client-facing role within the finished vehicle logistics or 3rd party brokerage environment
- Strong sales and negotiation skills with a demonstrated ability to drive revenue growth
- Excellent communication, presentation, and interpersonal skills to effectively engage with clients and internal stakeholders
- Analytical mindset with the ability to interpret data, identify trends, and provide actionable insights
- Results-oriented and self-motivated, with the ability to work independently and meet deadlines
- Proficiency in using Salesforce CRM software and other relevant business tools
- Willingness to travel as needed to meet with clients and attend industry events
- This is a Hybrid-Remote position, based in Amsterdam, NL
If you are a proactive and customer-focused professional with a passion for the automotive industry and finished vehicle logistics, we encourage you to apply for the position of Sales & Key Account Manager. Join our team and play a vital role in shaping our success in the competitive logistics brokerage market.Come as You AreRPM is an Equal Opportunity Employer. RPM does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.
All employment is decided based on qualifications, merit, and business need.This job description is intended to define the general nature of the work performed by employees assigned to this role. It is not intended to be an exhaustive list of all responsibilities, duties, and skills of employees in this role. All our employees may be required to perform duties outside of their normal responsibilities from time to time.Recruitment Agency NotificationRPM does not accept unsolicited agency resumes. Do not forward resumes to our careers email address, RPM employees, or any other company location.
RPM is not responsible for any fees related to unsolicited resumes.
