Who is Quorum
Quorum Federal Credit Union is a modern financial services organization that blends over 90 years of trusted experience with innovative, technology-driven solutions. As a nationally recognized employer of choice (we’re Great Place to Work Certified™ and a Fortune Best Workplace in the Country!), we attract and develop top talent, empowering our team to drive the organization forward. We’re a human-centered company, committed to creating a positive and enriching work journey while supporting the personal and professional growth of our employees.
We appreciate what employees do every single day and stand by our Employee Value Proposition of “Opportunity, Flexibility, Fun. A Career That’s Good. For You.”
Job Description Summary
The Fraud Analyst plays a critical role in developing and executing strategies to detect and prevent financial crime. This position focuses on analyzing large-scale transactional and behavioral datasets to uncover fraud patterns and support risk mitigation efforts.Responsibilities include extracting actionable insights, building dashboards, monitoring trends, and presenting findings to cross-functional teams to drive informed, data-driven decisions.
Key Job Responsibilities and Accountabilities
Conduct data analysis on both structured and unstructured data to evaluate controls, uncover fraud patterns, and identify emerging threats.Translate business questions into clear analytical approaches, bringing structure to requests and aligning solutions with strategic objectives.Implement and maintain fraud detection rules and alerting mechanisms to identify risky behaviors, including account takeovers and non-monetary fraud.Build and maintain dashboards and visualizations to monitor fraud trends and operational effectiveness.Collaborate with other teams and departments to ensure alignment and effective implementation of fraud detection strategies.Advocate for the adoption of new tools, processes, and governance practices across the fraud analytics lifecycle.Stay informed on industry trends, fraud typologies, and regulatory developments, and share insights with the broader team to enhance collective business acumen.Prepare and deliver clear, actionable reports and presentations that communicate the results of fraud analyses to stakeholders, including trends, risk assessments, and recommendations for mitigation.Engage with credit union members as needed to investigate suspicious activity, gather additional information, and provide education or support related to fraud prevention and resolution.Assist in the investigation and documentation of potential fraud cases and perform other duties as assigned by the supervisor.Job Requirements, Competencies, and Skills
- Bachelor’s degree in a quantitative, analytical, or related field such as Data Science, Statistics, Computer Science, Finance, or a similar discipline, or equivalent combination of training, certifications, and experience.
- 3+ years of relevant experience in data analysis, data mining, or statistical analysis.
- Advanced Excel, SQL, and Power BI required.
- Preferred knowledge of fraud, banking transactions and/or financial services operations.
- Proficiency in tools such as Python, SAS, R, and Databricks is a plus.
- Excellent communication skills, with the ability to translate complex data into actionable insights.
- Strong problem-solving skills and the ability to work independently and collaboratively.
Environmental / Physical / Mental Requirements
- Stable internet connection with speeds high enough for video conferencing and screen sharing.
- Smartphone with current iOS/Android OS.
- Prolonged periods sitting at a workstation and working on a computer.
- Ability to communicate with coworkers and customers via email, chat, teleconference, and/or phone.
Preferred Certifications
Data Science or Analytics CertificationsCertified Fraud Examiner (CFE)
Compliance/legal requirements
- Quorum is an Equal Employment Opportunity employer. Qualified applicants will be considered for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, marital status, protected veteran status, or disability status.
- Quorum will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. Reasonable accommodations are available upon request for applicants and/or employees with qualifying disabilities throughout the application and employment process.
- Qualified Applicants with arrest or conviction records will be considered for employment in accordance with all applicable federal, state, city and local laws, rules, and regulations.
- This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The company reserves the sole right and discretion to make changes to this job description.
- Each employee is required to uphold the Credit Union's compliance with all policies, procedures, and required regulations including the Bank Secrecy Act and our Anti-Money Laundering policy.
- This document does not create an employment contract, implied or otherwise, other than an "at-will" relationship.
**PLEASE NOTE**
We are not able to consider candidates for this role who reside in Montana, Nebraska, Rhode Island, or Puerto Rico
Salary Range: $81,000 - $91,000 per year. Individual salary will vary based on skills and experience. Discretionary incentive compensation may be available based on company and individual performance.
Benefits: Medical, Vision, Dental, Retirement Benefits, and Paid Time Off (PTO)
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