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Systems Administrator

FortegraJacksonville, Florida, United StatesOnsite

A System Administrator, or Systems Administrator, is responsible for overseeing the maintenance and security of company intranets and computer systems. They must be able to develop, document, and follow policies and procedures, including developing best-practice security policies and procedures. The Systems Administrator will secure, backup and maintain the system infrastructures health check which consists of either Windows or Linux servers. They will maintain all systems including Windows and Linux servers, Microsoft SQL servers, filesystems, security admin center, Microsoft 365 admin center and will check the viability of backups and conduct restores periodically. They will monitor and respond to support requests conducting remote support to staff and users across the network when called on to resolve issues in Tier 2, this includes troubleshooting common business applications running on the servers or resolving issues within security or the Microsoft 365 admin center. The Systems Administrator is responsible for maintaining a professional and amiable relationship with the IT department's helpdesk team and will be called on to provide additional support beyond IT as needed. They identify problems with a system and make necessary repairs and update the Systems Engineers of any required changes to the systems architecture. When a Systems Administrator creates an improvement plan for an IT system, they work alongside the Systems Engineer to implement it.

Primary Job Functions:


  • Design, organize, modify, and support an organization’s systems, including operating systems, business applications, security systems, web servers, email systems including O365 in Azure.
  • Proficient level of understanding in RADIUS and VPN Authentication methods.
  • Maintain the administration of Active Directory, DHCP, DNS and Group Policy.
  • Maintain service or user accounts in AD including local server accounts and their permission or access rights.
  • Maintain storage allocation for file shares or any virtual servers requiring space.
  • Oversee backup retention policies and all backup/recovery plans including Azure backups.
  • Proficient understanding and administration in Azure and Microsoft O365.

Minimum Qualifications:


  • Bachelor’s degree in information technology or equivalent work experience.
  • 3-5+ years’ experience configuring, implementing, testing, and overseeing a Server Infrastructure.
  • 3-5+ years’ experience within Azure, Azure Active Directory and Microsoft 365.
  • Adaptability in a large enterprise environment to adjust and respond effectively to changes, including new technologies, processes, and evolving business needs.

The above-cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job.  They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.

Additional Information:


Full benefit package including medical, dental, life, vision, company paid short/long term disability, 401(k), tuition assistance and more.

Please be aware of job fraud(s) – all correspondence emails regarding your candidacy will come from our Fortegra.com email address. Thank you.


Life at Fortegra

Fortegra is a professional services firm specializing in business and technology consulting services for the energy and utility industries. Since 1996, Fortegra has been committed to delivering premier management consulting and systems integration solutions for many of the largest energy and utility companies across North America. With deep industry and business process knowledge, along with a proven track record, Fortegra serves its clients with significant product and technology expertise in CIS and billing, scheduling and settlements, and other systems supporting customer care and field operations.
Thrive Here & What We Value- Fast-paced, rapidly changing work environment- Full benefit package (medical, dental, vision, life insurance, short/long term disability, 401(k), tuition assistance)- Collaborative and results-driven culture- Entrepreneurial mindset with a focus on business growth- Strong analytical skills, empathy, service orientation, strategic thinking, proactivity, attention to detail, organizational skills- Celebrates diversity and inclusion- Prioritizes employee well-being- Confidentiality as per EEOC guidelines
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