Overview:
Are you a dynamic person who is looking to take the next step in your career? Come join VectorUSA’s growing Sales Team as a Sales Administration Assistant III. This is a temp-to-hire position, offering the opportunity to transition to a permanent role based on performance and business needs. You will gain valuable industry knowledge and experience around the entire sales process, including marketing, pre-sales, procurement, RFP/RFQs, pipeline generation & fulfillment. You will be working hand in hand with members of the sales team creating and implementing strategy to meet our customers business needs. This position provides opportunities for daily client interaction. If you are looking for a growth opportunity and a challenging but rewarding experience, consider joining the VectorUSA team.
The Skills You Will Gain:
- Acquire working knowledge of client profiles and requirements
- Acquire working knowledge of VectorUSA’s Order Management process
- Achieve a level of independence to work non-complex orders through the entire process with minimal errors or recognize issues that require escalation
- Ability to work collaboratively to learn necessary skills to complete the team’s daily workload, provide backup, and prepare communications to clients and Account Executives
- Learn the major product lines of VectorUSA and how that technology performs for customers
- Learn to ask the right questions to determine the best methods for taking action
- How to provide amazing support to individuals, clients and the organization
- Acquire ability to quote and book orders from Bill of Materials (BOM)
- How to respond to detailed RFPs & RFQs
- Mastering the art of diplomacy to satisfy internal and external customers
How Far You Can Go:
- After you have honed your skills as a Sales Administrator you can forge a growth path in Sales or any other area within the company!
- Fortune, Fame, Glory… The sky is the limit!!!
What Your Typical Day Will Be:
- Collaborate with the Account Executives and the Marketing team to help coordinate & drive prospects to company events.
- Maintain & Input data in HubSpot CRM for AE Open / Closed Opportunities
- Provide pertinent notes within company databases, regarding client needs, budgets, and timelines.
- Generate Quick Quotes for material only proposals or any other quotes requested
- FileMaker data entry for duplication of VRNs
- Open HubSpot tickets for pre-sales & estimation
- Process Work Orders for Operations sales support and customer jobs
- Follow up with Operations Department for Job Scheduling Status
- Process customer Support Renewal from Manufacturers – licensing, warranty, smartnet, aruba care
- Deal Registration Support
- Download RFPs from Customer websites
- Compile reports, spreadsheets or other documents as needed
- Assists in compiling deliverables for customer presentations & RFP responses
- When requested attends customer calls
- Deliver (electronically or in person ) or coordinate delivery with warehouse personnel for proposals or literature as needed
- Send out calendar invites to meetings, trainings and events
- Assist with maintaining communications with clients
- Attend workshops, training, VectorUSA hosted, and 3rd party events, as directed by management.
- Perform the day-to-day management functions required to provide our customers with accurate and timely delivery of hardware, software and services
- Provide administrative support primarily to your sales pod but at times to any member of the Sales team
- Reviewing RFPs / RFQs / IFBs and spearheading the team to develop a complete, accurate & timely response to the client.
- Completing questionnaires and pre-qualification documents as part of the bid response process.
- Updating and compiling boiler plate information to be used in bid responses.
- Creating and editing customer facing proposals
- Follow up with customers when status changes occur (i.e. delays or product discontinuation)
- Provide post-sale support including follow up on return merchandise authorizations, ensuring documentation was received, accounts receivable issues and other customer service satisfaction issues
- Effectively use VectorUSA internal contact and quoting system in HubSpot & FileMaker.
- As business and operational demands dictate, additional duties may be assigned and expected to be performed.
What You Bring To The Table:
- High school diploma / GED
- Willingness to help the team in anyway you can even if it falls outside of your written job description.
- Excellent interpersonal skills
- Clear, concise and professional communication
- Can-do attitude
- Business mindset
- Solid verbal and writing abilities
- Extreme attention to detail
- You must have the ability to absorb technical information and execute
- Strong organizational and time management skills
- Superior knowledge of accessing and using the Internet, MS Office suite, CRM systems, and social media, such as LinkedIn.
- Excellent, assertive, courteous, diplomatic, and tactful communication skills are required, both written and oral, for interacting with VectorUSA staff, partner manufacturers, prospects, and clients.
- The ability to work both collaboratively and autonomously.
- Excellent time management, calendaring, and follow up skills.
- Ability to learn and retain knowledge of a wide variety of technologies.
- Excellent client qualification and follow-up skills.
- Ability to organize and prioritize work assignments and schedules as part of setting appointments.
- Ability to make appropriate job decisions following standard office policies and past precedents.
- Able to maintain strict confidentiality.
- Able to remain flexible to constantly changing business demands
- Flexible with demands on time and able to deal with frequent and last minute scheduling changes.
- You can thrive in a fast-paced environment and balance multiple tasks or projects at once
- Knowledgeable with electronic communication
- Drive to succeed
Preferred Experience:
- Bachelor’s degree or a related experience, or equivalent corporate training
- Previous experience working in sales.
Work Environment:
Typically exposed to office noises and interruptions such as printers, phones, and clients. The noise level in the work environment may be loud.
Physical Demand:
- Lifting (% of Total Work Time):
- 5 lbs: 95%
- 5-25 lbs: 5%
- max pounds 25 lbs: < 1%
- Sitting for extended periods
- Walking up and down stairs
Equipment Usage During Work Period:
- Computer: 70%
- Phone and Electronic Devices: 30%.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Compensation range starting at: $30.00/hr.VectorUSA is a proud Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
