Position Summary:
We are seeking a dynamic and experienced Restaurant Manager to lead operations at one of our upscale casual dining concepts. The ideal candidate will have a passion for hospitality, strong leadership skills, and a proven track record in managing high-performing teams and delivering exceptional guest experiences.
Key Responsibilities:
- Oversee daily restaurant operations to ensure seamless service and high standards of food quality, hygiene, and customer satisfaction.
- Lead, train, and develop the FOH and BOH teams to maintain operational excellence and brand standards.
- Drive revenue growth through upselling, promotions, and exceptional guest engagement.
- Manage inventory, cost control, labor planning, and P&L reporting.
- Ensure full compliance with local health and safety regulations.
- Handle guest feedback and resolve issues promptly and professionally.
- Implement SOPs and support the execution of marketing and seasonal campaigns.
- Report performance KPIs to senior management and contribute to business improvements.
Requirements:
- Minimum 5 years of experience in restaurant management, preferably in upscale casual or premium dining.
- Proven leadership and people management skills.
- Strong knowledge of restaurant operations, cost controls, and financial reporting.
- Excellent communication and problem-solving abilities.
- Ability to thrive in a fast-paced, customer-focused environment.
- Fluency in English; Arabic is a plus.
- Bachelor's degree in Hospitality Management or related field is preferred.
