Main purpose of the Job:
As part of the Professional Services team, the Implementation Consultant is responsible for the successful end- to-end functional delivery of the IsoMetrix solution to our customers through effective engagement and collaboration with internal and external stakeholders.
Implementation Consultant duties and responsibilities:
- Facilitate system orientation sessions with customers to introduce them to the standard IsoMetrix Functionality.
- Facilitate requirements gathering sessions with customers to identify business objectives when applicable.
- Manage operational implementation activities while adhering to IsoMetrix implementation methodology and enforcing project standards.
- Ensure optimal system functionality within the framework of IsoMetrix software capability and design standards, as well as current standard modules.
- Responsible for ensuring all project documentation is current and up to date.
- Communicate effectively with all parties involved in the implementation process.
- Conduct requirement review meetings to validate requirements.
- Conduct design review and testing to ensure the developed system meets all requirements.
- Present feedback and suggestions relating to the implementation of assigned projects.
- Liaise with the project manager and stakeholders on project details, deadlines, and identified risks.
- Provide timely feedback to the project team and clients.
- Identify, report, and resolve key project risks relating to functional delivery.
- Own development of customer-specific training material where necessary.
- Own facilitation of customer training where necessary
Requirements (Experience)
- 2-3 years of experience in software implementation or business/systems analysis type role preferred.
- Track record of successfully implemented initiatives.
- Studying toward tertiary qualification in Computer Science, Business Analysis or Project Management
Required Skills
- Analytical skills and strategic thinking are crucial to the role.
- Deadline-oriented and able to multitask.
- Proficiency in report writing and presentation.
- Able to plan, execute, and manage changes to project goals.
- Strong interpersonal and communication skills, with the ability to present in a group setting.
- Logical problem-solving approach, ability to clearly communicate business problems and proposed solutions to the client.
- Excellent time management skills.
- Ability to handle pressure.
- Self-motivated to develop and maintain skill set and product knowledge. Professional self-starter, able to work collaboratively with others.
- Organized - ability to drive deliverables with team members. Ability to design solutions within the constraints of software Ability to produce detailed process flows.
- Knowledge or experience with EHS Software or International Health, Safety and Environmental Standards would be advantageous.
