Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually.
Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms.Join us to create a new and better aging experience for our clients, their families, and our Care Professionals.
About the Role:
At Honor, we are redefining what home care can be — blending world-class operations, innovative technology, and compassionate service to transform the industry. Within Honor, the Owned & Operated (O&O) team is at the forefront of this transformation. The O&O business is a critical part of Honor’s future growth strategy.As Territory Manager, O&O, you will own the growth, operations, and P&L performance of a single territory within Honor’s Owned & Operated business. Reporting to a General Manager within O&O, this role focuses on execution, team leadership, while implementing operational practices that support care quality and outcomes.This is a hands-on leadership opportunity for a results-driven individual who thrives in a fast-paced environment, dives deep into analytics, and leads teams with purpose—making a tangible difference in the lives of aging adults and their families.
This role requires being onsite within Chicago, Illinois
Key Results:
- Growth: Deliver X% growth in hours and revenue in the assigned territory.
- Playbook: Implement metric-driven operating playbooks across sales, recruiting, and care delivery that improve consistency, efficiency, and performance within the assigned territory.
- Team: Support the local leadership bench and frontline team by contributing to hiring the right talent, maintaining performance expectations, and supporting a culture of accountability.
Role Responsibilities:
- Business Growth and P&L:
- Support the P&L for the assigned O&O territory, contributing to revenue growth and operational excellence.
- Implement initiatives that contribute to organic YoY growth within the territory.
- Collaborate with management and cross-functional teams to support strategies to increase referral lead generation, improve sales conversion, and engage clients more effectively.
- Operational Excellence:
- Implement operational playbooks that drive consistency and efficiency within the territory.
- Execute standardized processes and resource allocation frameworks.
- Support efforts to standardize reporting and data accuracy within the territory.
- Innovation and Strategy Implementation:
- Support the implementation of new initiatives and operational models within the territory.
- Contribute to data-driven processes within the territory.
- Team Leadership:
- Support and contribute to the development of teams aligned with Honor’s mission.
- Execute goals and expectations set by management within the territory.
- Support collaboration within the territory.
Competencies:
- Leads High Performance: Works to achieve goals, supports their team, and contributes to a culture of accountability and results.
- Drives Collaboration: Communicates effectively within the territory and contributes to coordinated execution.
- Champions Change with Purpose: Helps teams adopt new processes within the territory.
- Uses Data for Impact: Leverages operational and financial data to inform territory strategy, translating insights into clear priorities, focused actions, and measurable business results.
Qualifications:
- 4+ years of broad operational experience, including contributing to P&L management and leading or directly managing teams.
- Proven success working in a growth-stage environment, taking initiative to improve operations, support change, and drive continuous improvement
- Proven ability to execute territory-level initiatives that contribute to YoY revenue growth through improving client retention, increasing lead generation, and improving sales conversion amongst other initiatives.
- Strong analytical skills, diving into complex data to uncover insights, turning them into real-world strategies and actionable steps to drive results and manage performance; with hands-on experience using Excel, and/or other BI tools.
Our range reflects the hiring range for this position. We use national average to determine pay as we are a remote first company. Individual pay is based on a number of factors including qualifications, skills, experience, education, and training.Base pay is just a part of our total rewards program. Honor offers equity and 401K with up to a 4% match. We provide medical, dental and vision coverage including zero cost plans for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program, mental health benefits, wellness program, and discount program.Hiring Salary Range$153,000—$170,000 USDAt Honor, we put people first.
Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role.Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.
