Branch Banker

Lead BankLee's Summit | Blue Springs, Missouri, United StatesOnsite

Lead Bank is not your traditional community bank. Our out-of-the-box thinking, strategy, open-concept locations, and non-traditional way of banking are just the start of our

uniqueness. We have been a fixture in the Kansas City community since 1928, offering a comprehensive list of financial services including business banking, personal banking, and banking as a service. We are looking for a Branch Banker to join our Deposit team! The Branch Banker position is one of the most important client support roles at Lead Bank. Branch Bankers are the faces of our organization and work alongside our clients to help them achieve their financial goals. Our team of Bankers work in a fast-paced environment where they multitask and prioritize their work using their discretion.

We intentionally created a non-traditional banking atmosphere that allows each client to have a personalized, immersive experience.Our Branch Bankers develop fluency with Lead’s suite of personal and business financial products. Whether in branch or through our online platform, Branch Bankers generate new business and support existing clients. Our relationship-building approach removes any sales pressure, allowing our bankers to focus on what’s most important to us: meeting the needs of our clients. Interdepartmental collaboration has allowed Branch Bankers to learn and find new passions. A majority of our Branch Bankers remain on the Lead Bank team and have since grown their careers in other areas of the Bank, including Accounting, Lending, and Management.

To thrive in this role, you must:

Demonstrate the ability to adapt to a fast-paced environment, multitasking when required while also showing great attention to detail
Bring excellent client care skills that will help you build professional relationships and curate interactions based on client motivations
Show curiosity, show humility, be open to new ideas and approach your work with a growth mindset
Are a team player and enjoy working with people to achieve the best and most efficient result
Show a strong accountability and group responsibility for the customers we serve, taking on and performing tasks

In this role you will:

Open new personal and business accounts and associated products
Complete online banking enrollment and check orders on client’s behalf
Issue debit and credit cards; troubleshoot denials; initiate fraud claims
Process funds transfers (internal, ACH, wire)
Troubleshoot and resolve online banking issues clients may experience
Verify personal and business identification documents (CIP/KYC) and archive paperwork
Process new online account applications
Provide a seamless digital client experience through live chats, emailed requests, and website form inquiries
Provide ongoing client support to further business or enhance client account productivity
Become a Lead Bank product knowledge expert. Educate clients and new hires on specifics of our financial service offerings
Utilize CRM (Customer Relationship Management) system Perform other duties as assigned

Qualifications:

Bank Teller experience is preferred, but not required
Excellent client service skills
Embody the growth mindset and bring a self-driven and self-starter mentality to your work
Brings communication skills that help you understand client needs
Thrives in social situations
Able to complete assigned tasks to perform duties required

What we offer:

Competitive compensation based on experience, geographic location, and role
Medical, Dental, Vision, Life, 401k matching, and Disability benefits
Flexible vacation policy, plus three mental health days and your birthday off
A challenging and fulfilling opportunity to join one of the most experienced teams in banking and fintech
A fun team-oriented environment where your career will be supported
Dress For Your Day dress code

$21 - $23 an hour*Hours: Monday-Friday 8:30am to 6:30pm Saturday (Rotating Schedule) 8:30am-12:30pm*Lead Bank is proud to have an inclusive culture committed to ensuring equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Apply for this job

Life at Lead Bank

Thrive Here & What We Value1. Inclusive culture committed to ensuring equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. | 2. Fun and challenging team environment in a dynamic industry with ample opportunities for career growth | 3. Competitive compensation based on experience, geographic location, and role | 4. Paid parental leave based on role eligibility | 5. Flexible vacation policy, including PTO and paid holidays based on role eligibility</s> | 2. Competitive compensation, including opportunities for equity grants, based on experience, geographic location, and role | 3. Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRAPaid parental leave | 4. Flexible vacation policy, including PTO and paid holidays | 5. Fun and challenging team environment in a dynamic industry with ample opportunities for career growth</s> | 2. Nontraditional banking atmosphere that allows each client to have a personalized, immersive experience. | 3. Fastpaced environment where Branch Bankers work alongside our clients to help them achieve their financial goals. | 4. Relationshipbuilding approach removes any sales pressure, allowing our bankers to focus on what’s most important to us: meeting the needs of our clients. | 5. Interdepartmental collaboration has allowed Branch Bankers to learn and find new passions. | 6. A challenging and fulfilling opportunity to join one of the most experienced teams in banking and fintech. | 7. Fun teamoriented environment where your career will be supported.</s> | Designing benefits to support company culture and principles | Fostering an efficient and inspiring work environment | Creating conditions for team members to give their best in both work and life.</s> | 2. Competitive compensation, including opportunities for equity grants, based on experience, geographic location, and role. | 5. Fun and challenging team environment in a dynamic industry with ample opportunities for career growth.</s> | Lead is committed to ensuring equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pursuant to the San Francisco Fair Chance Ordinance, Lead will consider for employment qualified applicants with arrest and conviction records.</s> | 2. Designing benefits to support company culture and principles, to foster an efficient and inspiring work environment, and to create the conditions for our team to give their best in both work and life. | 3. Fun and challenging team environment in a dynamic industry with ample opportunities for career growth.</s> | Personalized banking services and solutions | Relationship-building approach | Non-traditional banking atmosphere | Client support role | Multitasking and prioritizing work using discretion | Discretion in handling confidential information | Fluency with Lead's suite of personal and business financial products | Cross training for Branch Banker position after Teller duties are mastered</s> | 3. Competitive compensation based on experience, geographic location, and role. | 4. Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRAPaid parental leave | 6. Fun and challenging team environment in a dynamic industry with ample opportunities for career growth.</s> | 3. Competitive compensation, including opportunities for equity grants, based on experience, geographic location, and role | 4. Paid parental leave and flexible vacation policy | 5. Designing benefits to support company culture and principles, to foster an efficient and inspiring work environment, and to create the conditions for our team to give their best in both work and life.</s> | 4. Wellness benefits including FSA, HSA, and HRAPaid parental leave | 5. Flexible vacation policy</s> | 2. Competitive compensation based on experience, geographic location, and role | 3. Wellness benefits including FSA, HSA and HRAPaid parental leave | 3. Wellness benefits including FSA, HSA, and HRAPaid parental leave | 2. Paid parental leave and flexible vacation policy. | 3. Competitive compensation, including opportunities for equity grants based on experience, geographic location, and role. | 4. Fun and challenging team environment in a dynamic industry with ample opportunities for career growth.</s> | 2. Competitive compensation based on experience, geographic location, and role. | 3. Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRAPaid parental leaveFlexible vacation policy, including PTO and paid holidaysA fun and challenging team environment in a dynamic industry with ample opportunities for career growth</s> | 3. Competitive compensation, including opportunities for equity grants, based on experience, geographic location, and role.</s> | 5. Flexible vacation policy, including PTO and paid holidays</s> | 3. Wellness Benefits, Including FSA, HSA and HRAPaid Parental Leave | 2. Fun and challenging team environment in a dynamic industry with ample opportunities for career growth. | 4. Flexible vacation policy, including PTO and paid holidays.</s> | 3. Flexible vacation policy, including PTO and paid holidays | 3. Fostering an efficient and inspiring work environment | 4. Creating conditions for team members to give their best in both work and life.</s>

Branch Banker

To thrive in this role, you must:

In this role you will:

Qualifications:

What we offer:

Life at Lead Bank

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