Account Manager

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You could be a perfect match for the position if

You want to:

• Maintain clients' relationships on a strategic level starting from day 0,
• Ensure clients' business goals are followed while the satisfaction rate is high,
• Conduct training sessions, induce product adoption,
• Proactively identify clients' needs and pains, communicate them to Product Owners and Delivery team,
• Handle incident review,
• Manage change requests, configuration changes and upsells,
• Own the renewal process and prevent possible churn.

You have:

• 5+ years of previous account management experience (preferably with enterprise),
• Excellent level of English,
• Experienced with CRM systems (Salesforce/ Hubspot),
• Openness for business travels,
• Excellent communication skills and negotiation skills (contracts/upsells),
• Ability to identify business needs and lead upsell opportunities,
• Analytical and problem-solving skills,
• Ability to work both independently and in a team.

Pleasant extras:

• Would be a plus experience in pricing and retail business.

Soft skills:

• Positive attitude, empathy, adaptability, and stress resistance.

You’re gonna love it, and here’s why:

• Rich innovative software stack, freedom to choose the best suitable technologies.
• Remote-first ideology: freedom to operate from the home office or any suitable coworking.
• Flexible working hours (we start from 8 to 11 am) and no time tracking systems on.
• Regular performance and compensation reviews.
• Recurrent 1-1s and measurable OKRs.
• In-depth onboarding with a clear success track.
• Competera covers 70% of your training/course fee.
• 20 vacation days, 15 days off, and up to one week of paid Christmas holidays.
• 20 business days of sick leave.
• Partial medical insurance coverage.

Drive innovations with us. Be a Competerian.