At Moody, we believe that people are the most important ingredient of any business. It’s the people who ultimately determine what can be achieved. That’s why creating a culture based on trust, respect, and hard work is our top priority. We encourage our people to always reach higher, learn more, and live up to their potential, delivering our customers the best real estate solutions possible.
The Residence Inn Houston Medical Center/NRG Park, managed by Moody National Management LP is currently looking for Servers to join our team.
All associates are offered competitive pay, flexible scheduling opportunities, paid holidays and 401(k) with Employer Match. Full-time associates also enjoy paid time off and comprehensive benefits (including medical, dental, and vision).
Summary:The Server will enhance customer service by effectively promoting, taking and delivering food and beverage orders in both the Restaurant and Guest Rooms (where required).
Essential Functions:
- Accurately and quickly take and place all food orders with the kitchen and interact professionally and courteously with the guests during the process.
- Address all guest questions regarding cooking methods, menu items, and specials.
- Prepare and deliver beverage and dessert
- Check food to ensure that appearance, temperatures and portions appear Deliver food orders in a timely fashion.
- Prepare guest check accurately and present it for payment, and professionally address any related questions or concerns.
- Accurately process cash, credit or room charge payments from guests in accordance with established policies and procedures.
- Buss tables and clean dining area as
- Other duties as assigned by
Skills:
- Excellent time management skills and ability to multi-task and prioritize
- Strong customer service skills with a friendly and approachable demeanor.
- Ability to work well independently or in a team
Competencies:
- Action Oriented - Takes initiative. Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
- Aggressive Customer Service - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Dependability - The extent to which the employee can be depended upon to be available for work, do it properly, and complete it on time with minimal supervision. The degree to which the employee is reliable, trustworthy, and persistent.
- Productivity - Manages workload, works efficiently, meets goals and objectives
- Work Quality - Is dedicated to providing the highest quality products and services which meet the needs and requirements of internal and external customers; is committed to continuous improvement through empowerment and management by data; is willing to re-engineer processes from scratch; is open to suggestions and experimentation; facilitates a learning environment leading to the most efficient and effective work processes.
Experience and Education:
- High School education or equivalent work experience
- 1+ years of experience in food services desirable
- All positions must also complete any additional training required by manager or as assigned by the Brand or Moody.
Licenses & Certifications:
- Food Preparation / Food Handling certification (or ability to obtain) to comply with applicable state and local ordinances and brand policies.
- Alcohol Beverage Serving certification.
Physical Demands & Work Environment:
- The employee is frequently required to stand, bend, kneel, walk, and reach with hands and
- This position requires the ability to occasionally lift products and supplies, up to 50
- Exposure to extremely hot equipment, utensils and
- Exposure and use of chemical cleaning
- Workdays and work hours may