Job Description
The Global Field Enablement Lead is a strategic, cross-functional leader responsible for designing and executing enablement programs that empower field-facing teams—including Sales, Sales Engineering, Account Management and Partner organizations. This role ensures that every customer-facing function is equipped with the knowledge, skills, and tools needed to deliver value and drive growth across all regions and market segments.
What Motivates You:
- You are passionate about building systems that translate knowledge into action.
- You take pride in supporting cross-functional teams to perform at their best.
- You thrive in dynamic environments that require collaboration, iteration, and strategic agility.
Key Responsibilities:
- Design, lead, and optimize integrated field enablement programs across Sales, Product, Technical, and Industry competencies.
- Deliver content, tools, and training to ensure field teams are confident in value-based selling, solution differentiation, and customer engagement.
- Collaborate with Product, Product Marketing, Revenue Operations, and Sales to align enablement efforts with GTM priorities and regional needs.
- Develop and manage onboarding, continuous learning, and "everboarding" programs using a mix of instructor-led, virtual, and self-paced methods.
- Build and manage competency frameworks, skills matrices, and assessment plans to identify gaps and guide professional development.
- Partner with Marketing to ensure that messaging, positioning, and sales collateral meet enablement goals and regional adaptation needs.
- Align enablement programs with product releases, field campaigns, and key events, such as trade shows and customer summits.
- Measure program impact using performance data, feedback loops, and KPIs—refining initiatives to meet evolving business needs.
- Coach and support frontline sales managers with enablement tools, just-in-time training, and strategic interventions.
- Scale adoption of sales playbooks and repeatable processes that accelerate learning and time-to-value.
- Leverage Arc XP’s learning infrastructure and integrate content into LMS platforms and field communication channels.
- Champion a culture of curiosity, continuous learning, and high-impact collaboration.
Core Skill Areas:
- Sales Enablement:Discovery, consultative selling, value messaging, and pipeline management.
- Product & Technical Fluency:Ability to contextualize product functionality in customer-centric solutions.
- Industry & Ecosystem Awareness:Knowledge of trends, competitive context, and partner strategy.
- Process & Tools Expertise:Mastery of sales processes, CRM systems, and operational best practices.
Required Qualifications:
- 8+ years in sales/field enablement, program design, or L&D roles within a SaaS or technology company.
- Demonstrated success in launching and scaling global enablement initiatives.
- Strong project management, stakeholder engagement, and analytical skills.
- Experience working across Sales, Product, and Marketing functions.
- Proven ability to simplify complex topics into engaging, actionable learning.
- Bachelor’s degree required; advanced credentials in enablement, education, or L&D preferred.
Arc XP’s mission is best served by a diverse, multi-generational workforce with varied life experiences and perspectives. All cultures and backgrounds are welcomed.
