logo inner

Business Systems Analyst

DiscordOnsite

Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform:

play video games.

Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games.
"This position will be located in the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties). Candidates must be located in one of the above listed counties, or willing to relocate to the San Francisco Bay Area.”The Business Systems team at Discord partners with departments like Finance & Accounting, FP&A, & Sales Ops to streamline operations and improve system efficiency. We are seeking a highly motivated Business Analyst to join our Business Systems team.

This role will be responsible for analyzing business needs, documenting requirements, and collaborating with cross-functional teams to support various business system initiatives. The ideal candidate should have strong analytical, writing, and communication skills, along with high-level knowledge of enterprise business processes and experience with Jira Service Management

What you'll be doing:


  • Requirement Gathering & Documentation: Work closely with business stakeholders to understand, document, and translate requirements into clear and concise Business Requirement Documents (BRDs) and Functional Specifications.
  • Business System Support & Enhancements: Assist in supporting and improving business processes related to Order to Cash (O2C), Procure to Pay (P2P), and Record to Report (R2R) functions.
  • Jira Service Management (JSM) Administration: Track and manage business system requests, incidents, and enhancements in Jira Service Management to ensure timely resolution.
  • SOX Compliance & Audit Support: Ensure all system changes and enhancements adhere to SOX compliance and financial controls.
  • Testing & Validation: Assist in UAT (User Acceptance Testing) and system validation for new implementations and enhancements

What you should have:


  • Bachelor’s degree in business, Finance, Information Systems, or a related field and ability to work in a fast-paced, collaborative environment and experience working in the business systems department
  • 2+ years of experience in a Business Analyst role and have experience with Oracle Fusion ERP.
  • High-level understanding of enterprise business processes and their impact on financial and operational workflows.
  • Experience with Jira Service Management or similar ticketing systems and strong problem-solving and analytical abilities, with attention to detail.
  • Excellent writing and communication skills, with the ability to document business requirements clearly.
  • Familiarity with SOX compliance and audit processes.

The US base salary range for this full-time position is $124,000 to $139,500 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

Why Discord? 


Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away!

Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE.


Life at Discord

Discord is the all-in-one voice, video and text chat app designed specifically for gamers. It's free, secure, and works on both desktop and phone. Our mission here at Discord is to bring people together around games. Diversity and inclusiveness are a critical part of how we get there. Everyone here believes that with diversity comes a better product, better decisions, and a better work environment. We are committed to making Discord representative of the world we want to live and play in. Two hundred seventy million PC gamers use chat apps to communicate while playing online games. As gamers, we got fed up with many of these chat tools and decided to fix the problem ourselves. As a result, we've built the best all-in-one voice and text chat app for gamers. Fortunately, a lot of people love it. Discord currently has 87 million registered users with over 14 million Daily Active Users. The service sees 9.5 billion messages posted a month, 1.5M new users per week and in 130 countries. Founded by the team behind OpenFeint - a networking platform that united mobile games with achievements and social functionality - Discord has raised over $50M from top VCs like Greylock, Benchmark, Accel, and Tencent. And we're hiring - check out https://discordapp.com/jobs for the scoop.
Thrive Here & What We Value• Collaborative work environment• Opportunities for professional growth and development• Flexible work schedule options• Recognition for outstanding performance</s>
Your tracker settings

We use cookies and similar methods to recognize visitors and remember their preferences. We also use them to measure ad campaign effectiveness, target ads and analyze site traffic. To learn more about these methods, including how to disable them, view our Cookie Policy or Privacy Policy.

By tapping `Accept`, you consent to the use of these methods by us and third parties. You can always change your tracker preferences by visiting our Cookie Policy.

logo innerThatStartupJob
Discover the best startup and their job positions, all in one place.
Copyright © 2025