Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix and Kt by Knix. Come join us if you are looking for a purpose-driven and authentic career!
About You:
You are highly organized, detail-oriented, and thrive in fast-paced, cross-functional environments. You bring strong communication skills and a proactive, solution-oriented mindset to everything you do. You have experience coordinating inbound logistics and are confident working with international vendors, freight forwarders, and internal teams to ensure goods arrive on time and data is accurate. You’re comfortable with systems, love a clean spreadsheet, and have a knack for catching discrepancies before they become problems.
You’re excited to support a growing logistics team and play a critical role in keeping operations running smoothly.
Responsibilities
- Track inbound Purchase Orders (POs) and shipments from initiation to final delivery, ensuring accurate estimated and actual shipment dates are reflected in internal systems.
- Collaborate with the Inbound Logistics Manager to produce accurate, timely reports and dashboards.
- Collect and verify all commercial documentation to ensure smooth customs clearance and transit.
- Coordinate closely with factories, freight forwarders, customs brokers, and 3PL partners to maintain efficient logistics operations.
- Ensure timely and accurate inventory receipts in the ERP system; investigate and resolve any discrepancies.
- Proactively monitor shipment progress, flag potential risks, and implement timely solutions to avoid delays.
- Communicate shipment statuses, timelines, and risks to internal teams (operations, sales, product) to support planning and execution.
- Support the Director of Operations and the broader Logistics team with adhoc reporting and data needs.
Qualifications
- 1-2+ years of experience in inbound logistics, supply chain, or operations coordination.
- Strong knowledge of logistics processes across warehousing, ocean/air/ground transportation, and inventory control.
- Experience working with international vendors, particularly in Asia.
- Proficiency in Microsoft Excel; able to analyze and manipulate data effectively.
- Familiarity with transport and project management systems; experience with NetSuite ERP is a strong asset.
- Strong attention to detail and ability to identify inconsistencies in shipment or inventory data.
- Excellent communication skills—both written and verbal.
- Self-motivated, with a continuous improvement mindset and proactive approach to problem-solving.
- Experience in a DTC, eCommerce, or warehouse logistics environment is preferred.
- Bonus: Experience using Trello.
How we Hire
Our people are what make Knix, Knix! Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature. Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with. Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community.
We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.Apply for this job
